I couldn’t get a handicapped accessible room for my 4 day stay. I attempted to reserve one Twice before our vacation but was never able to get through. So we end up with a basic room that was super out dated. No coffee pot, no mini fridge, no microwave. They have it written on their app that’s available only after you check in, that if you request room cleaning ,you most likely won’t get it because they don’t have the staff. Also if you are staying 4 days or more, you will get your room cleaned on the 4 th day. But you could however request towels.
The hotel sent someone on our third day there to do a wellness check on us because we hadn’t request any room cleaning.. After you all made it very clear to wait till your 4 th day. I liked the casino., some of the restaurants. For the most part, the employees were nice. There were some very unfriendly ones. There’s a guy who works at one of the bars in the casino. That was a complete mean a&$hole. I’m disabled. He seen me park my scooter . Did not say a word. Waited until I climbed back up the bar stool with my husband the told me to get up and move it . Then when I got back up there I ordere a drink he said if I wanted the free drinks. That I had to gamble. I ordered a drink and he said you mean you want to pay for it?! Then he completely ignored my husbands request for a drink. He would not come back to the bar where we were. I won’t be back. We went as a 14th anniversary celebration. We had gotten married there 14 yrs ago.