O e of the girls in the service counter denied some bottles of water for us she said that was onlyf for one day with out empathy not nice but everything else was good.
Laura
2024 年 9 月入住 7 晚
8/10 还可以
Haidar
与配偶出行
2024年07月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
While it’s a do it yourself hotel, it’s really not bad at all. You get to do your laundry for free and there is a dining area that offers free coffee and tea. We got lucky with the staff that helped us out when requesting our Yamato transport and he stayed and helped us till the transport was completed.
Haidar
2024 年 7 月入住 5 晚
10/10 超赞
Brandy
与家人出行
2024年07月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brandy
2024 年 7 月入住 1 晚
10/10 超赞
John
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel quite near thetrain station
Lovely hotel. Friendly staff. Free coffee all day, and free laundry. Nifty kitchenette in our room, which we used a lot.
John
2024 年 5 月入住 4 晚
8/10 还可以
Breanna
2024年05月27日
满意:清洁度、员工和服务、服务设施
It a bad place to stay the staff was extremely accommodating and very friendly. The only flaw I could find was the carpet had some stains, but over all a pretty clean place.
Breanna
2024 年 5 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2024年05月16日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 5 月入住 4 晚
8/10 还可以
Adrienne
2024年04月7日
Adrienne
2024 年 4 月入住 1 晚
4/10 很差
Judie
与配偶出行
2024年04月4日
满意:住宿条件和设施,清洁度
We stayed here and extended for another night.
However, there had been miscommunication and upon room extension, the staff assigned on that day got our room cleaned up even though we informed them not to get housekeeping access the room.
When we came back later that day, a pouch containing cash and our Shinkansen tickets went missing.
We asked the staff if it was picked up upon cleaning by accident but it was nowhere to be found. We asked again upon checkout from a different staff but no luck. Until today, our pouch has not been found or returned
I had high hopes for my JP stay but this is what happened. It is quite sad and unfortunate that we lost a valuable in our room. Only if they had not let housekeeping enter the room as we instructed, we probably wouldnt have lost these items
Judie
2024 年 3 月入住 1 晚
8/10 还可以
Shelly
2023年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was super easy to leave baggage at their guest center because it was just a 5min walk from Kyoto Station. They even deliver it to your room! They’ll also hold your bags after checkout it not that long—for me it was only for an extra hour after checkout. They can’t deliver it to the airport. It was a bit confusing to check in as a solo traveler, felt sort of ostracized by the staff at first but I think it had more to do with their taxes and fees, which are charged per person. They don’t do daily room cleaning but leave you more than enough supplies (except toilet paper). Overall it was a good experience! Feels more like a hostel than a hotel-hotel.