*bed bugs* I will say the property is in a great area, walking distance to most things. The breakfast is a nice touch and had a good selection and pool/hottub area is nice. UNFORTUNATELY, we discovered bed bugs in our room. We were moved to another room begrudgingly after having been questioned multiple times about the “bugs” .. ( we had clear pictures and videos of them crawling on the mattress). The new room was in not good shape aesthetically and had stained bed sheets, dirty bathroom, and a broken mini fridge that stunk. After asking nicely the front desk attendant moved a new one in but left the broken one to stink up our room overnight. After inquiring about a manager contact due to our 2 hour delay of packing up our whole room to move and sanitizing everything, I was then given the wrong email address. I eventually got the correct one from another employee which received no response, still to this day a month later. Obviously very poorly managed by some large company who doesn’t give a crap about the guest stay or experience. LOTS of other places in the area so I’d book elsewhere going forward.