I believe it was Ahmed who checked me in and throughout my stay was always curious about my day. I've worked for major theme parks and major entertainment complexes in a management level and he is exactly who I would hire. It is because of him I will again stay in a HIE. He should be rewarded for his hospitality
Jonathan
2024 年 10 月入住 2 晚
10/10 超赞
Carlas
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Carlas
2024 年 10 月入住 1 晚
10/10 超赞
Machalia
与配偶出行
2024年10月18日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast didn’t have many options
Machalia
2024 年 10 月入住 1 晚
10/10 超赞
joseph
与配偶出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great room for the money and good breakfast
joseph
2024 年 10 月入住 1 晚
10/10 超赞
Katherine
2024年10月14日
Katherine
2024 年 9 月入住 1 晚
10/10 超赞
John
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Great location near the beach very nice
John
2024 年 10 月入住 1 晚
10/10 超赞
Carlos
2024年10月10日
满意:清洁度、员工和服务、住宿条件和设施
Great customer service, clean and modern.
Carlos
2024 年 9 月入住 1 晚
10/10 超赞
Lesley
与家人出行
2024年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location and so close to all that Jax beach had to offer.
Lesley
2024 年 8 月入住 3 晚
10/10 超赞
Earl,Pompano Beach
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay.Great location. Quick check-in/out. Clean well maintained rooms. I will be back and highly recommend.
Earl
2024 年 10 月入住 2 晚
8/10 还可以
Anthony
2024年10月5日
满意:清洁度、员工和服务、住宿条件和设施
Anthony
2024 年 10 月入住 1 晚
10/10 超赞
Creighton
2024年10月4日
Creighton
2024 年 9 月入住 1 晚
10/10 超赞
Jane
2024年09月29日
Jane
2024 年 9 月入住 2 晚
10/10 超赞
Brannen E
与配偶出行
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
Check in was smooth with a very polite young man at the desk. Motel was clean and near anything you may want to do
Brannen E
2024 年 9 月入住 1 晚
8/10 还可以
Isabel C,Hudson
2024年09月23日
Isabel C
2024 年 9 月入住 2 晚
4/10 很差
Neil
与配偶出行
2024年09月22日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I have used this Hotel when needed over recent years without complaint. After unpacking reported very SLOW toilet water refill. Next day, greeted to loud carpet blower outside of room, fire alarm going off then loud banging installing new ac unit next door & last morning screaming lady with kids screaming back waking us up!!! Something unacceptable every day. Your maintenance logs will substantiate toilet, AC, loud blower & FIRE ALARM ISSUES in & around room #209! NEIL MCARTHUR At least one day reimbursement in order!! I will be looking for your reimbursement of at least one of two days/nights. Respectfully, NEIL MCARTHUR
Neil
2024 年 9 月入住 2 晚
10/10 超赞
Fausto
商务旅客
2024年09月22日
Good staff, very good breakfast and amenities
Fausto
2024 年 9 月入住 2 晚
10/10 超赞
Greg G
2024年09月19日
满意:清洁度、员工和服务、住宿条件和设施
Greg G
2024 年 9 月入住 1 晚
6/10 一般
Lori
与配偶出行
2024年09月18日
满意:员工和服务、服务设施、住宿条件和设施
The property and room are a bit older but everything was clean and the staff was very friendly. The breakfast buffet had a good variety and food was hot. The only negative was very limited hot water. It was lukewarm at best, no matter the time of day.
Lori
2024 年 9 月入住 1 晚
2/10 糟糕
Hannah
商务旅客
2024年09月17日
不满意:员工和服务
(Part 2) I spoke with 4 different agents from my bank and they all confirmed the funds were removed out of my account. After speaking with multiple agents from IHG I learned (1) that the hotel canceld my reservation with expedia and created their own (2) The manager admitted that they Authorized my card for room tax incidentals. Because I work in the hotel industry I know that upon check in they authorize your card for Incidentals (which places a pending charge of $50) and when you check out its refunded to you within 5-7 buisness days. This hotel authorized the cost of the entire stay ($213.44) plus incidentals and tax and then cancled the authorization when i checked out making it seem as though I have a balance when they are the ones that checked me in incorrectly. The manager was very nasty and condescending in her speach. She also threatened to take leagal action against me and told my bank "I dont know if this lady has a habbit of turning off and on her credit card or blocking charges". This was alarming to me because the $213.44 was already removed and they were still trying to charge me. Why does it concern the manager what funds I have available in my account when the hotel already removed their money? She was just plain out rude! She didnt apologize or try to explain anything she just made threats and made me seem stupid when my bank account shows the full charge from the hotel! Now I have to wait for the authorization to release the $213.44 in 5-7 buisness day
Hannah
2024 年 9 月入住 1 晚
2/10 糟糕
Hannah
商务旅客
2024年09月17日
不满意:员工和服务
This has been the worst experience I've had. I booked through expedia and payed in advance for the first 3 nights, then made a separate reservation on expedia and chose the option to pay at the property for my last night (the 4th night). Because my reservation was separate the key becomes inactive after the first reservation. Knowing this I checked into my second reservation early in the morning so that I would still have access to my room. I specifically asked the agent to charge my card for the stay and check me in (which I assumed would include the security deposit for incidentals). I saw the charge of $213.44 removed out of my available funds and the charge was pending. The cost for the room was $163.44 incidentals $50 totalling $213.44. I assumed the charge was pending because they would refund me my security deposit upon checkout, nevertheless the funds were already removed out of my available balance so Im under the impression that the hotel received their money. Upon check out I had 6 declined transactions from this hotel. The transactions were declined because I specifically appropriated funds on that card for my stay and nothing more as I was traveling for schooling purposes. The hotel then proceeded to send me emails and messages on expedia stating I owe them money. When I called the hotel the manager was very nasty in explaining what happend which cost me most of my day speaking to IHG and my bank trying to get clarity.
Hannah
2024 年 9 月入住 3 晚
10/10 超赞
Kimberly
与配偶出行
2024年09月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Daily room cleaning service should be provided for guests staying multiple nights. The place is clean, convenient.
Kimberly
2024 年 9 月入住 1 晚
10/10 超赞
Juana
与家人出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second time staying here. It's conveniently located to various places to eat and about 5 minutes from the beach. The rooms are spacious, breakfast is complimentary and available daily. The the Java lovers coffee is available all day. There is a pool and fitness center available as well. We had a wonderful stay. I highly recommend Holiday Inn and would definitely book a stay the next time I'm in Jacksonville, Fl.
Juana
2024 年 8 月入住 5 晚
10/10 超赞
Lizsandra
与家人及幼儿出行, 商务旅客
2024年09月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Lizsandra
2024 年 5 月入住 2 晚
10/10 超赞
Kimberly
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, clean, convenient location. Daily room cleaning service should be brought back for guests staying several nights to help keep the room clean and bed made, like prior to COVID time. Thank you.