The room was clean and comfortable. The only problem that we had was that the coffee in the breakfast room was lukewarm. And the ice machine did not work. Other than that, our stay was very pleasant.
Teresa
2025 年 1 月入住 1 晚
10/10 超赞
Judith,El Dorado Hills
与家人出行
2025年01月18日
满意:清洁度、员工和服务、住宿条件和设施
Close to Sutter Creek
Judith
2025 年 1 月入住 1 晚
6/10 一般
Jasmine
与家人出行
2025年01月7日
满意:服务设施
It would’ve been five stars except for our room. The carpet was completely soaking wet. I didn’t notice that the carpet was wet until I got up in the middle of the night to go to the bathroom and my socks got soaked. The kids are all sleeping so I was just like whatever. I went to the front desk in the morning just to let them know and the lady at the front desk said she would’ve offered me a refund, but since I had prepaid that she couldn’t. She said that unprompted. I didn’t ask if I could have a refund. I also let her know that that room is right by the door where everyone goes out to smoke so you can hear people outside smoking and coughing, part of the reason why we left so early. So anyways I contacted Expedia once we got to where we were going and they talked someone. I’m assuming it was the same person that helped me check out and when Expedia talked to her, she told them that she had offered me an alternative room and that I refused. But how would I have gotten offered another room when we were already leaving for the day? It was just strange that she was dishonest with Expedia customer service. The breakfast was good. They have waffles.
Jasmine
2025 年 1 月入住 1 晚
10/10 超赞
Jeffrey
2025年01月6日
Jeffrey
2024 年 12 月入住 1 晚
10/10 超赞
Samantha
2025年01月5日
满意:清洁度、员工和服务、住宿条件和设施
Samantha
2025 年 1 月入住 1 晚
8/10 还可以
Brandy,Rancho Cordova
与配偶出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was really nice and professional
Brandy
2024 年 12 月入住 1 晚
8/10 还可以
Kenneth
与家人出行
2024年12月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good for one night short visit.
Kenneth
2024 年 12 月入住 1 晚
8/10 还可以
Eric
与家人出行
2024年12月15日
满意:住宿条件和设施,清洁度
The room was ok. Body soap bottle was missing in the bathroom, it took some hours to get it. Breakfast room was good and well taken care of.
Eric
2024 年 12 月入住 1 晚
8/10 还可以
TACH,san jose
2024年11月30日
满意:员工和服务,清洁度
TACH
2024 年 11 月入住 1 晚
8/10 还可以
Ben
2024年11月29日
满意:清洁度、员工和服务、住宿条件和设施
Difficult to use TV. No printed guide in the room. Scrolling menu was confusing
Ben
2024 年 11 月入住 2 晚
10/10 超赞
Patrick
2024年11月22日
Patrick
2024 年 11 月入住 1 晚
8/10 还可以
Madhava Rao
与配偶出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed one night on a last minute travel plan, nothing to complain.
Madhava Rao
2024 年 11 月入住 1 晚
4/10 很差
Salvador
2024年11月15日
满意:员工和服务
不满意:住宿条件和设施
Creeps constantly lurked near my window.
Salvador
2024 年 11 月入住 3 晚
8/10 还可以
Jeadene
与家人出行
2024年11月15日
满意:服务设施,员工和服务
After last stay I was not going back. But overall for the money it was good. Needs def work done, need heater overhauls every room we walked by the sound was loud, in our room all night loud. Towels that were there were dirty, but staff replaced right away. Breakfast and staff were the best of our stay.