The shower didn’t work, no hot water, I paid a deposit November 8 & here it is December 7th still no refund. The transaction shows pending. They all act like they don’t know what’s what ! They use to be upscale now they are 1/10 highly do NOT recommend
Kelsey
於 2024 年 11 月住了 2 晚
4/10 欠佳
Nivash
2024 年 11 月 20 日
不滿:整潔度、設施服務和住宿狀況
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Nivash
於 2024 年 11 月住了 1 晚
2/10 很差
Jennifer
2024 年 11 月 18 日
不滿:整潔度和客房舒適度
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Jennifer
於 2024 年 11 月住了 1 晚
2/10 很差
Janet
伴侶同遊
2024 年 11 月 17 日
不滿:整潔度、設施服務和住宿狀況
This property was out dated. The pictures did not represent the property. The pillows were hard and flat, the bed was hard. No stop or body wash. No black out curtains. Fridge in room didn't work. No amenities available, but they didn't email until it was too late to cancel. This was NOT a 4 star experience.
Janet
於 2024 年 11 月住了 1 晚
4/10 欠佳
Thomas
商務旅客
2024 年 11 月 12 日
不滿:整潔度
Hotel is about to shut down.
Hotel is about to shut down. In its last days and it was not good.
Thomas
於 2024 年 11 月住了 2 晚
2/10 很差
Liz & Robert
商務旅客
2024 年 11 月 8 日
不滿:整潔度、設施服務和住宿狀況
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Liz & Robert
於 2024 年 11 月住了 1 晚
2/10 很差
Terald
商務旅客
2024 年 10 月 31 日
讚好:設施服務
不滿:住宿狀況
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Terald
於 2024 年 10 月住了 1 晚
2/10 很差
breenecia
伴侶同遊
2024 年 10 月 29 日
不滿:整潔度、設施服務和住宿狀況
I don’t have anything good to say aside from they need to be closed until they fully renovate.
breenecia
於 2024 年 10 月住了 2 晚
2/10 很差
carlos
2024 年 10 月 28 日
不滿:整潔度、設施服務和住宿狀況
Está horrible, el hotel no tiene servicio, no tiene nada, es un mugrero
carlos
於 2024 年 10 月住了 2 晚
8/10 不錯
Nancy
伴侶同遊
2024 年 10 月 28 日
讚好:整潔度
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Nancy
於 2024 年 10 月住了 1 晚
2/10 很差
Daniel
2024 年 10 月 27 日
不滿:整潔度和客房舒適度
Worst stay ever
Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Daniel
於 2024 年 10 月住了 2 晚
4/10 欠佳
Ginette (Sainte Julie)
商務旅客
2024 年 9 月 20 日
不滿:整潔度、設施服務和住宿狀況
Attention à tous les voyageurs le restaurant est fermé, le gym n’est pas ouvert et la piscine est fermée . Les chambres ne sont pas très propres . Pour ma part, mon rideau était déchiré Mon coffre fort ne fonctionnait pas . Et j’ai dû changer de chambre trois fois pour avoir quelque chose d’un peu plus propre Mais au moins le lit était confortable. Pour lorsque j’ai réservé ma chambre sur Expedia, rien n’était mentionné par rapport au service comme restaurant piscine et Gym qui était fermé et non accessible
Ginette
於 2024 年 9 月住了 1 晚
2/10 很差
Yves
商務旅客
2024 年 9 月 17 日
不滿:整潔度、設施服務和客房舒適度
Yves
於 2024 年 9 月住了 3 晚
2/10 很差
kenton
2024 年 9 月 14 日
不滿:整潔度和住宿狀況
kenton
於 2024 年 9 月住了 2 晚
6/10 一般
Fabio
2024 年 9 月 12 日
不滿:整潔度和客房舒適度
Hotel muito ruim.
Café ruim.
Fabio
於 2024 年 6 月住了 2 晚
6/10 一般
Henry
2024 年 9 月 6 日
Henry
於 2024 年 5 月住了 1 晚
10/10 優異
stacy
2024 年 9 月 2 日
不滿:整潔度
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
stacy
於 2024 年 8 月住了 2 晚
10/10 優異
Jacquelyn
2024 年 9 月 1 日
讚好:整潔度和客房舒適度
Jacquelyn
於 2024 年 7 月住了 4 晚
6/10 一般
Alicia
2024 年 8 月 19 日
不滿:整潔度、設施服務和住宿狀況
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Alicia
於 2024 年 7 月住了 2 晚
2/10 很差
Jeremy
2024 年 8 月 14 日
不滿:設施服務
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Jeremy
於 2024 年 7 月住了 1 晚
6/10 一般
Kennidra
多人同遊
2024 年 8 月 11 日
不滿:設施服務
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit