they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Nivash
2024 年 11 月入住 1 晚
2/10 糟糕
Liz & Robert
商务旅客
2024年11月8日
不满意:清洁度、服务设施、住宿条件和设施
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Liz & Robert
2024 年 11 月入住 1 晚
2/10 糟糕
Terald
商务旅客
2024年10月31日
满意:服务设施
不满意:住宿条件和设施
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Terald
2024 年 10 月入住 1 晚
2/10 糟糕
breenecia
与配偶出行
2024年10月29日
不满意:清洁度、服务设施、住宿条件和设施
I don’t have anything good to say aside from they need to be closed until they fully renovate.
breenecia
2024 年 10 月入住 2 晚
2/10 糟糕
carlos
2024年10月28日
不满意:清洁度、服务设施、住宿条件和设施
Está horrible, el hotel no tiene servicio, no tiene nada, es un mugrero
carlos
2024 年 10 月入住 2 晚
8/10 还可以
Nancy
与配偶出行
2024年10月28日
满意:清洁度
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Nancy
2024 年 10 月入住 1 晚
4/10 很差
Ginette,Sainte Julie
商务旅客
2024年09月20日
不满意:清洁度、服务设施、住宿条件和设施
Attention à tous les voyageurs le restaurant est fermé, le gym n’est pas ouvert et la piscine est fermée . Les chambres ne sont pas très propres . Pour ma part, mon rideau était déchiré Mon coffre fort ne fonctionnait pas . Et j’ai dû changer de chambre trois fois pour avoir quelque chose d’un peu plus propre Mais au moins le lit était confortable. Pour lorsque j’ai réservé ma chambre sur Expedia, rien n’était mentionné par rapport au service comme restaurant piscine et Gym qui était fermé et non accessible
Ginette
2024 年 9 月入住 1 晚
2/10 糟糕
kenton
2024年09月14日
不满意:住宿条件和设施,清洁度
kenton
2024 年 9 月入住 2 晚
6/10 一般
Henry
2024年09月6日
Henry
2024 年 5 月入住 1 晚
6/10 一般
Alicia
2024年08月19日
不满意:清洁度、服务设施、住宿条件和设施
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Alicia
2024 年 7 月入住 2 晚
2/10 糟糕
Jeremy
2024年08月14日
不满意:服务设施
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Jeremy
2024 年 7 月入住 1 晚
6/10 一般
Kennidra
团体旅客
2024年08月11日
不满意:服务设施
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Kennidra
2024 年 8 月入住 3 晚
10/10 超赞
David
与家人出行
2024年08月5日
满意:客房舒适度,清洁度
David
2024 年 7 月入住 1 晚
2/10 糟糕
Holly
商务旅客
2024年08月5日
不满意:客房舒适度,清洁度
Holly
2024 年 7 月入住 2 晚
2/10 糟糕
Falon
2024年08月4日
Falon
2024 年 8 月入住 1 晚
4/10 很差
Rodrigo
商务旅客
2024年08月2日
不满意:清洁度、服务设施、住宿条件和设施
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed.
Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Rodrigo
2024 年 7 月入住 2 晚
2/10 糟糕
Jennifer
与家人出行
2024年08月2日
不满意:住宿条件和设施,清洁度
DO NOT STAY HERE! We missed a flight at IAH and booked Hotel Derek for the night The rate was $$$ parking. Upon arrival the parking garage was filthy and seemed very unsafe so we chose valet park. We also noticed that several guest seemed to be there on an hourly rate! When we entered the hotel a strong smell of gas or something was awful. We pre paid through Expedia or I would have demanded a refund. The room was filthy… dead roaches, non working bathroom door and just not clean. I know this hotel has been bought out, but they should close until the renovations are complete instead of advertising as a 3 star boutique hotel
Jennifer
2024 年 7 月入住 1 晚
2/10 糟糕
laquitta
2024年07月28日
不满意:清洁度、服务设施、住宿条件和设施
DO NOT BOOK THIS HOTEL PEOPLE.
If you are out of towners and dont kno Im telling you now this property has went down tremendously. The area is great but the hotel is a BIG NO. The pictures shown are 15 plus years ago with the same dirty nasty furniture. The room furniture is torn up and worn down. I live here and didn't kno until after booking and checking in how poorly this hotel has went down and also closing down soon. I was able to get a refund rite away and book else where.
laquitta
2024 年 7 月入住 2 晚
6/10 一般
Kenneth
商务旅客
2024年07月28日
满意:住宿条件和设施,服务设施
The surrounding area is not the best
Kenneth
2024 年 7 月入住 1 晚
10/10 超赞
Angel
2024年07月27日
满意:客房舒适度,清洁度
Angel
2024 年 7 月入住 1 晚
4/10 很差
Tehseen,Ellicott City
2024年07月27日
不满意:住宿条件和设施,清洁度
The hotel needs to have clean sheets and the bathroom needs to be more clean
Tehseen
2024 年 7 月入住 1 晚
6/10 一般
Daelena
2024年07月26日
Daelena
2024 年 7 月入住 2 晚
10/10 超赞
Zawadi
2024年07月26日
Zawadi
2024 年 7 月入住 2 晚
6/10 一般
Daelena
与配偶出行
2024年07月26日
满意:住宿条件和设施,清洁度
不满意:服务设施
the hotel was quite for the most part. The garage is 30$ per night which is high for parking. But since you pay 30 dollars you would think they would allow you to park on a lower level they blocked off floors 1-5 for valet … secondly once you make it to floor 6 it’s no lights on that level it’s dark which is also a hazard. not to mention trash and wrappers all in the garage.
incidentals are 100 per night which is a little insane yes it’s returned if the room is good condition but still. Third the staff was friendly I was unaware of the 100 per night incidental and the receptionist at check in helped guide me that. overall it’s cheaper and nicer places to stay it was experience given the history but I don’t suggest driving your own vehicle or parking there. plus they do have a security guard driving but they was on they phone there entire time.
Daelena
2024 年 7 月入住 1 晚
2/10 糟糕
Süleyman
2024年07月26日
不满意:清洁度、服务设施、住宿条件和设施
Not recommended , worst experience i have, parking is expensive