The pool and hot tub were incredibly dirty. It was very disappointed as that was a main reason for choosing this property. The room itself also smelled stale and almost musty. It was not pleasant.
Nina
2024 年 10 月入住 1 晚
10/10 超赞
Jeremy
与家人及幼儿出行
2024年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would def stay here over and over. Property was clean, get safe, near all the essential shopping, nice staff. I loved the little bit of highway noise bc I didn’t have to use a sound machine to sleep. My only complaint which is completely minimal is the hot tub was not hot lol. But pool and hot tub was clean and hotel room priced appropriately.
Jeremy
2024 年 10 月入住 2 晚
10/10 超赞
Keisha
2024年09月25日
Keisha
2024 年 9 月入住 2 晚
8/10 还可以
Patsy
与配偶出行
2024年09月23日
满意:清洁度、员工和服务、服务设施
The breakfast area and lobby were nice. The rooms were a bit basic compared to other Holiday Inn Express hotels we have stayed in. The location was very convenient to the area we were visiting. Hotel staff took care of a bizarre incident that we reported promptly and appropriately.
No real complaints. Highway was a bit noisy.
Patsy
2024 年 9 月入住 2 晚
8/10 还可以
Talishia,Grand Prairie
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
Staff was friendly, however the hotel was noisy close to room 129. I was awakened several times starting around 5:00 am. I ended up checking out at 7.
Talishia
2024 年 9 月入住 1 晚
10/10 超赞
Fredric
与家人出行, 商务旅客
2024年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pictures do not do it justice. It was clean, the facilities were all in good working order, the staff friendly and it was convenient to the hospital and HEB grocery where there is a great deli. Monique is an angel at the front desk.
Fredric
2024 年 9 月入住 2 晚
8/10 还可以
Lisa
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Clean
Lisa
2024 年 9 月入住 1 晚
10/10 超赞
Christopher
与家人及幼儿出行
2024年09月4日
满意:清洁度、员工和服务、住宿条件和设施
It is in a good location
Christopher
2024 年 9 月入住 1 晚
10/10 超赞
Alexandria
与配偶出行
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was absolutely stunning, will definitely be staying here in the future
Alexandria
2024 年 7 月入住 1 晚
2/10 糟糕
Amanda
2024年08月6日
Amanda
2024 年 8 月入住 1 晚
10/10 超赞
Clifford,Tulsa
2024年08月2日
Clifford
2024 年 7 月入住 1 晚
10/10 超赞
Vanessa
与家人出行
2024年07月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The lady that worked night shift was very friendly and had a great personality. Very helpful and Thad a great personality! That was by far one of the best customer service experiences I have ever had in a long time.
Vanessa
2024 年 7 月入住 1 晚
8/10 还可以
Chuck
商务旅客
2024年07月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chuck
2024 年 7 月入住 1 晚
8/10 还可以
PAULA IRENE CRUZ
2024年07月21日
PAULA IRENE CRUZ
2024 年 7 月入住 2 晚
10/10 超赞
Paula
2024年07月20日
Paula
2024 年 7 月入住 1 晚
10/10 超赞
Michele
2024年07月14日
Michele
2024 年 7 月入住 1 晚
10/10 超赞
Cheri
与家人出行
2024年07月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Healthy Breakfast Options
From check in to check out the staff were kind and accommodating. And it may be minor to some but they offered healthy options for breakfast. The hot tub and indoor pool was a nice addition. No complaints at all.
Cheri
2024 年 7 月入住 2 晚
10/10 超赞
Jenny
与家人出行
2024年07月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jenny
2024 年 7 月入住 1 晚
10/10 超赞
Steve
2024年06月29日
Steve
2024 年 6 月入住 2 晚
10/10 超赞
Carmine
2024年06月15日
Carmine
2024 年 6 月入住 1 晚
10/10 超赞
Don
2024年06月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don
2024 年 6 月入住 1 晚
10/10 超赞
Gilbert,Pasadena
与配偶出行, 商务旅客
2024年06月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
Gilbert
2024 年 6 月入住 1 晚
10/10 超赞
Gary
2024年06月6日
Gary
2024 年 6 月入住 1 晚
4/10 很差
David
与家人出行
2024年06月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wish we would have stayed at another hotel in area
Worst hotel we stayed in on our 9 night trip through Texas.
Other than Rene (delightful evening shift clerk) we did not find helpful or friendly staff
Our first night my wife went to front desk to get a clean set of sheets as the main bed had crazy amount of dried blood (not just blood stains).
Our adult sons were traveling with us one sleeping in the Queen bed the other trying (unsuccessfully) to sleep in the the sofa bed. Sofa bed was TERRIBLE-like a thin comforter laying over the springs. We tried inserting the sofa cushions under the mattress with minimal relief. Unfortunately we had booked this hotel for 2 nights because of its excellent location.
Great area but would recommend one finds another hotel in the area.