We called this property three times and was told twice no deposit and once a 50 dollar deposit. I made a non refundable reservation and upon arrival was told a 50 dollar deposit and a 7 day return rate on refund. We left the room very tidy and didnt leave any mess for them however they refuse to give me my deposit back my bank said they released it and then took it hack twice!!! They turn 9ff the phone lines so uou can not reach them. They officially have 3 days to return my deposit 9r my bank says they will issue aj investigation and go after them because it looks fishy the way they did my deposit. I hope they see this this could have been avoided. The lady at the front desk was rude my friend was laughing at something that had occured as we walked in to check in and he was cracking up and she looked at us and said is he ok very rudly like what the heck....lighten up lady....anyways im gonna need you to return my deposit asap or it will result in having to pay possible three times that to my bank for fraud.
Shannon
2024 年 9 月入住 1 晚
6/10 一般
Mark
2024年09月15日
满意:员工和服务
不满意:住宿条件和设施
It was an okay stay
Mark
2024 年 7 月入住 3 晚
6/10 一般
Mark
与家人出行
2024年09月3日
满意:清洁度、员工和服务、住宿条件和设施
It was a decent place for a one night stay.
Mark
2024 年 8 月入住 1 晚
10/10 超赞
Claudia
2024年07月29日
Claudia
2024 年 7 月入住 1 晚
6/10 一般
Jeff
商务旅客
2024年07月25日
It's a lower priced hotel, so for the price not bad, but you're getting what you're paying for. Old rooms, Old building. Lady at front desk was very respectable and spoke English (Columbia City) but no one else did. Pool at entrance appeared very nice. Was a huge yellow stain on sheets that I did not notice until the next morning.....yuck!
Jeff
2024 年 7 月入住 3 晚
4/10 很差
Patrick,Maple Grove
与家人及幼儿出行
2024年07月8日
不满意:清洁度、员工和服务、住宿条件和设施
The hotel was convenient and one of the lowest priced options, but the facilities were worn and tired. Pool was cloudy, shower still had hair in it from prior guests, and our door lock didn't work after the first day forcing us to switch rooms.
Patrick
2024 年 6 月入住 5 晚
6/10 一般
Austin
2024年07月1日
不满意:客房舒适度
Austin
2024 年 6 月入住 1 晚
6/10 一般
Angela
商务旅客
2024年05月25日
不满意:员工和服务、服务设施、住宿条件和设施
There’s never anyone at the lobby desk. My room key was deactivated a day before my (prepaid!) checkout, the toilet broke and housekeeping was trying to come into my room before checkout time despite the do not disturb tag on the door! This property continues to disappoint me. Third stay and likely the last…
Angela
2024 年 5 月入住 2 晚
6/10 一般
Angela
商务旅客
2024年05月16日
Gave this hotel a second chance after a bad stay before. Still bad. Refrigerator wasn’t working, no AC or fan on in the room, light by the door wasn’t working and desk chair about dumped me backwards on the floor. Won’t be staying here again!
Angela
2024 年 5 月入住 1 晚
10/10 超赞
Kathleen
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
Attended a wedding, so convenient for overnight stay
Kathleen
2024 年 5 月入住 1 晚
8/10 还可以
Porsha
与家人出行, 团体旅客, 商务旅客
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the price of the room the stay was good
Porsha
2024 年 3 月入住 2 晚
8/10 还可以
Marvin
2024年05月1日
满意:清洁度
Marvin
2024 年 4 月入住 1 晚
8/10 还可以
Marvin
商务旅客
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
Marvin
2024 年 4 月入住 2 晚
4/10 很差
Christina,Waterloo
与家人出行
2024年03月20日
不满意:服务设施,员工和服务
Outside doors didn’t lock/ had tape around the locks to prevent from locking.
Christina
2024 年 3 月入住 2 晚
10/10 超赞
Donna
与家人出行
2024年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kingsize suite with jetted tub very spacious! Clean with beautiful
wooden floor and huge tub in room
and bathtub too in bathroom. Easy to find Hotel off major highway.
Donna
2024 年 2 月入住 1 晚
10/10 超赞
Ken
与家人出行
2024年02月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient
Ken
2024 年 2 月入住 1 晚
2/10 糟糕
Jeffrey
2024年01月28日
不满意:住宿条件和设施,员工和服务
Walls were paper thin, so when my neighbor decided to use his hot tub at 3:30am, it sounded like it was inside our room and woke us up. Shower had someone else's hair in it. Front desk was unattended.
Jeffrey
2024 年 1 月入住 1 晚
8/10 还可以
Jason
商务旅客
2024年01月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for price
I got a good deal on the hotels.com app and had no issues. I would stay there again. There was a small stain on one of the blankets but it's white,I don't think that's unreasonable.
Toilets have a really weak flush. Overall good stay.
Jason
2024 年 1 月入住 1 晚
10/10 超赞
Alfredo
2024年01月15日
Alfredo
2024 年 1 月入住 1 晚
6/10 一般
Terri
2023年12月15日
Terri
2023 年 12 月入住 1 晚
10/10 超赞
Cheryl
2023年11月13日
Cheryl
2023 年 11 月入住 2 晚
6/10 一般
Alfredo
2023年11月8日
Alfredo
2023 年 11 月入住 1 晚
2/10 糟糕
David
与配偶出行
2023年09月18日
不满意:员工和服务、服务设施、住宿条件和设施
I was given a room other than the one I booked and it was disgustingly unclean so my wife and I didn’t stay there, checked out and left