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“The breakfast staff were a bit lazy. When I asked for tea, they often didn't bring it”

“I could enjoy the magnificent view of the jungle in my room and the restaurant. There are some monkeys living nearby. Staff members of the hotels are helpful, nice and polite. ”

“人很多,感受得出他們盡力再服務,但是效率有待加強. 環境雖然大,但是動線很清楚 餐廳好吃,但是很難預定”

“Hotel have a lovely beach. Because of this reason, when we have meal in the restaurant which is near the beach. But we didnt have a very good time because have a lot of flies during the eating time. We told the waiters is that have any way to solve the problem. The waiter gave us a very surprise answer "because your order sea food meal, so have a lot of fly(flies)" Hahahah But beside of this problem this hotel is very nice and beautiful. ”

“Perfect”

“非常乾淨的飯店”

“飯店的人員很棒，早餐不錯，泳池也很好，但是房間內的設施不盡理想，浴缸排水不佳，隔音也不好。”

“酒店大堂沒空調, queen size bed 只是兩張單人床併合, 在床中間便不舒服, 保險箱沒電池打不開, 要通知經理更換電池才能使用”

“We stayed 7 nights and it turned out to be our best family trip ever. All staff are friendly and eager to help. We're lucky to meet Dias who assisted us since check-in and took care of every detail to the end. Thanks for her hospitality and thoughtfulness. There seemed to be some problem on the room keys and the entry light was flashing, yet all of these were solved immediately after we told the staff. The facility is great yet the staff are even better. It's my smartest decision to choose……

“Very nice hotel, should come again! Highly recommend to all of you.”

“好”

“I am impressed by the friendly staff and the hospitality of the hotel. There are a 30-minute complimentary spa and a food voucher upon checking in. I am particularly thankful to the restaurant manager who allows me to take away some food for lunch since check-out time is 11am and shuttle bus to airport departs at noon. ”

“Hotel services is good, staff is friendly and kind. The room is clean and tidy with special welcome gift. I also see lovely monkey around the resort. ”

“Hotel internal building layout design not customer friendly. From one area to another need to going around so many corner, very easy to get lose. For example: Even I can see the beach near my room, need to go around entire complex to get there. Suggest to put more sign and trail which can help a lot.”