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Hotel Laguna Bacalar

3.0 star property
Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Photo gallery for Hotel Laguna Bacalar

Lake
Miscellaneous
Marina
In-room safe, iron/ironing board, bed sheets
Outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is HK$658
HK$814 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Bungalow, Lagoon View

In-room safe, iron/ironing board, bed sheets

Family Bungalow, Lagoon View

Highlights

2 bedrooms
2 bathrooms
In-room safe
Living room
Daily housekeeping
  • 355 sq ft
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Single Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room with Fan

In-room safe, iron/ironing board, bed sheets

Quadruple Room with Fan

Highlights

Fan
2 bedrooms
In-room safe
Daily housekeeping
  • 248 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Single Beds

View all photos for Double Room, Lagoon View (with Fan)

In-room safe, iron/ironing board, bed sheets

Double Room, Lagoon View (with Fan)

Highlights

Fan
In-room safe
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A)

In-room safe, iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
In-room safe
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room Lagoon View with Air Conditioning

Balcony

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
In-room safe
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan)

In-room safe, iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

In-room safe
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
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About the area

Map
Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

What's nearby

  • Cenote Esmeralda - 1 min walk - 0.2 km
  • Cenote Cocalitos - 12 min walk - 1.1 km
  • Cenote Azul - 17 min walk - 1.4 km
  • Municipal Spa of Bacalar - 4 min drive - 3.0 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪Ajal - ‬4 min drive
  • ‪Las Quekas Bacalar - ‬3 min drive
  • ‪Taqueria el Trompo de K'los - ‬5 min drive

About this property

Hotel Laguna Bacalar

Hotel near Lake Bacalar
Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden and laundry facilities. In addition to car hire on-site, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • A TV in reception, luggage storage and concierge services
Room features
All guest rooms at Hotel Laguna Bacalar offer amenities, such as safes.
More amenities include:
  • Showers and free toiletries

Languages

English, Spanish

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Exterior

Casa Hotel Arte Bacalar - Kayaks & Bikes

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 26 reviews
The price is HK$366
HK$462 total
includes taxes & fees
19 Apr - 20 Apr
Casa Hotel Arte Bacalar - Kayaks & Bikes

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.38 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Laguna Bacalar?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Laguna Bacalar on 27 Apr 2025 start from HK$657.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Laguna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Laguna Bacalar?

Self-parking is free at this property.

What time is check-in at Hotel Laguna Bacalar?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Laguna Bacalar?

Checkout is at noon.

Where is Hotel Laguna Bacalar located?

Situated by the sea, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Azul are also within 1 mile (2 km).

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Hotel Laguna Bacalar Reviews

Reviews

6.2
Rating 10 - Excellent. 87 out of 468 reviews
Rating 8 - Good. 97 out of 468 reviews
Rating 6 - Okay. 121 out of 468 reviews
Rating 4 - Poor. 90 out of 468 reviews
Rating 2 - Terrible. 73 out of 468 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noelia

Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Was a great stay
Stayed 1 night in Mar 2024

8/10 Good

Luz

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Carlos

Excelente
Stayed 3 nights in Dec 2024

2/10 Terrible

GUADALUPE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Stayed 2 nights in Dec 2024

8/10 Good

Jassel

.
Stayed 3 nights in Jan 2025

8/10 Good

Jorge

This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Sin
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Liked: Amenities
Disliked: Property conditions & facilities
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Stayed 3 nights in Nov 2024

4/10 Poor

Telmi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Stayed 4 nights in Oct 2024

4/10 Poor

Estefania

Liked: Staff & service
Disliked: Property conditions & facilities
Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Salvador

Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

It is dated , rooms need work
Stayed 1 night in Apr 2024

8/10 Good

Rebeca

I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Stayed 1 night in Jul 2023

2/10 Terrible

Cristian

Disliked: Cleanliness, property conditions & facilities
I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Stayed 1 night in May 2024

4/10 Poor

Mehmet

Liked: Amenities, property conditions & facilities
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Stayed 2 nights in Feb 2023

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Main draw is the view and location

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Stayed 2 nights in Jun 2023

6/10 Okay

Wergin

Liked: Cleanliness, property conditions & facilities
Es una propiedad muy vieja que le hace falta mucho mantenimiento, pintar paredes
Stayed 2 nights in Mar 2025

6/10 Okay

Manuel

No me gustó que solo una parte de la habitación tenia aire acondicionado
Stayed 2 nights in Mar 2025

6/10 Okay

Erik

La ubicación del hotel es en una zona muy tranquila, la vista y acceso a la laguna excelente. Dentro de la habitación faltaron amenidades básicas como toalla para manos y jabón para manos.
Stayed 3 nights in Mar 2025

8/10 Good

MARIA GUADALUPE

Disliked: Cleanliness, staff & service
Es un hotel bonito, urge una buena administración, algunas personas no tienen forma de tratar a la gente (recepcionista turno vespertino, una de la limpieza su trabajo deja mucho que desear no cambia las toallas ,las dobla mojadas. Sin embargo mis felicitaciones para la señora Nikol que deja la habitación con una limpieza impecable, hasta los vidrios lava
Stayed 1 night in Mar 2025

2/10 Terrible

Maria Guadalupe

Stayed 2 nights in Mar 2025

6/10 Okay

Ubaldo Daniel Merlos

Por el precio está bien pero no me gustó que el restaurante no acepta tarjeta la limpieza execelente y la ubicación buena
Stayed 3 nights in Mar 2025