Eventhough the hotel is under new mgmt & our room (#108) & beds were clean, there were stains on the walls they could've cleaned. Breakfast is passable: It has sausages, eggs, english muffins w/ gravy but no fruits. The pancakes & juice machines were broken though they gave little boxes of OJ & apple juices.
Overall, this hotel Econolodge is a great location to explore Carlsbad Caverns NP & it suited us bc we're only staying the night(s) to sleep & on-the-go the next day(s). If you want to enjoy your room , I would suggest to pay more for other well known nearby hotels. Btw there's a Shell gas station & McD w/in walking distance & we decided to eat @ Mariscos de Bucheron. It's a quaint little family owned Mexican restaurant (food is excellent).
Nathalie
6/10 一般
Michael
团体旅客
2024年10月21日
不满意:清洁度、服务设施、住宿条件和设施
Property was okay for our purpose being out in Carlsbad. Shower drain was very slow and caused the drain to smell real bad that would leak out of the restroom if the door wasn’t closed. We did find some live baby roaches too on the walls and close to our sealed snacks. Breakfast bar had a lot of machinery out of service.
Michael
2024 年 10 月入住 2 晚
8/10 还可以
Ammee
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room. Great breakfast options. Friendly staff. Patrons a little strange, but not hotels fault. Offered snacks for purchase at front desk. Would stay again.
Ammee
2024 年 10 月入住 1 晚
8/10 还可以
Ewin
与配偶出行
2024年10月18日
满意:服务设施
I'd stay again.
Ewin
2024 年 10 月入住 1 晚
8/10 还可以
Christine
与家人出行
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and the rooms were clean and comfortable.
Christine
2024 年 10 月入住 1 晚
10/10 超赞
Manoj
与配偶出行
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a gem of a hotel, which we picked for our trip from TX to CA. The staff were very friendly and helpful. The stay came with 2 tokens for drinks at the bar - the on tap IPA was excellent. Heated salt water pool, food truck on-site, amazing artwork and a real mid 20th century feel. Everything we could wish for.
Manoj
2024 年 10 月入住 1 晚
6/10 一般
Roger,Jones
与配偶出行
2024年10月8日
满意:员工和服务,清洁度
Breakfast was very limited. We were there 3 mornings and all mornings there wasn’t much. Our room was very clean. The whole motel needs some updating. They are in the process but they have a ways to go. They advertise a restaurant and a lounge but they are presently closed.
Roger
2024 年 10 月入住 3 晚
4/10 很差
Danielle
团体旅客
2024年10月7日
满意:员工和服务
不满意:服务设施
Overall the property just looks creepy, the breakfast was not good, things were either overcooked or expired (yogurt expired 3 weeks ago).
The room was clean but smelled awful and we felt unsafe.
Danielle
2024 年 10 月入住 1 晚
2/10 糟糕
tristina
2024年09月12日
不满意:清洁度、员工和服务、住宿条件和设施
tristina
2024 年 9 月入住 1 晚
10/10 超赞
James E Hammonds
2024年09月1日
James E Hammonds
2024 年 8 月入住 1 晚
2/10 糟糕
Kiki
2024年08月3日
Kiki
2024 年 8 月入住 1 晚
10/10 超赞
Billy
2024年07月31日
满意:清洁度、员工和服务、住宿条件和设施
It was good for what I needed. Just a place to sleep
Billy
2024 年 5 月入住 1 晚
8/10 还可以
Michael
与家人出行
2024年07月25日
满意:员工和服务,清洁度
Nice enough for what we paid. Weird thing is that there is a different sign out front. I think it only recently became an Econolodge and they never did update the sign. Breakfast was quite good.
Michael
2024 年 7 月入住 1 晚
8/10 还可以
Rosa
2024年07月20日
Rosa
2024 年 7 月入住 2 晚
10/10 超赞
Teneisha
与家人出行
2024年06月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay for the family, everyone was very helpful
Teneisha
2024 年 6 月入住 1 晚
2/10 糟糕
Jerry
2024年06月28日
Jerry
2024 年 6 月入住 1 晚
10/10 超赞
Eduardo
2024年06月25日
Eduardo
2024 年 6 月入住 1 晚
2/10 糟糕
Joyce
与家人出行
2024年06月15日
不满意:住宿条件和设施,员工和服务
The room they gave us had 3 dead cockroaches in it so we knew it hadn't been cleaned well. The bed linen and cover were musty smelling. We did not get a refund.
Joyce
2024 年 6 月入住 1 晚
4/10 很差
MUKUNDAN
与家人出行
2024年06月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
As I talked and explained to your staff, it was not a pleasant experience !!
This property did not care to even put up the correct name at the front. Thry seemed to have acquired an old property and refurbishing is not complete !!
Breakfast is just terrible !!
Please do not recommend this property to your customers
Thank you