Loved it because it was very peaceful, relaxing, clean, warm and comfortable. Really comfy beds and pillows. Good warm shower.
Beautiful gardens!, and communal sitting room!
Disappointed we couldn’t get massages at the day spa - one of the reasons we’d chosen the place. Being offered one at Lilianfels defeated purpose of being able to just relax for a couple of days in the one place.
Breakfast was great and lovely you offered a variety of options that were gluten free - one of us is a coeliac.
Good to have Wifi. Although I had an online meeting and found signal very weak at the desk (one bar), but found two bars on lounge under the window next to the bed.
All staff friendly and obliging - reception and breakfast room.
After going out walking during the day, would have been great to be able to come back to a hot dinner in your lovely dining room in the evening - warm, healthy, hearty food. Roasts, thick soups, etc.
A microwave in the room would also be useful, plus more milk, decaf coffee granules (Moccona!). Coffee machine coffee was nice but when I was tired, couldn’t be bothered working out how to use it.
Also couldn’t work out if we could stream films on the TV set - would have been really nice to have been able to do this, or even play movies from a selection of DVDs.
However a wonderful holiday - really relaxing break thank you.