Spacious rooms, nice public shared spaces, and helpful staff. Fantastic location close to the ski resorts and many restaurants, shopping, conveniences. We would definitely stay again!
Jessica
2025 年 1 月入住 1 晚
10/10 超赞
Maria
与家人出行
2025年01月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Chateau Big Bear Boutique was conveniently located to Snow Summi, restaurants, shops and the zoo. The room was lovely with a fireplace and plenty of room for our equipment and luggage. The breakfast was included and it was very nice. Our stay was very nice! Highly recommend it. We will stay again.
Maria
2025 年 1 月入住 1 晚
8/10 还可以
Cesar Arturo Medina
与配偶出行
2025年01月9日
满意:清洁度
The morning staff was very helpful, the evening staff was not to helpful.
I found an old Xmas tree and housekeeping cart blocking the fire egress stairs. The carpet on the second floor looks old and dirty. The bar was closed, and the rooms were just fine, nothing special.
Overall we enjoyed our stay, since we didn’t spend much time there just to sleep.
Cesar Arturo Medina
2025 年 1 月入住 2 晚
10/10 超赞
Jessica
2025年01月7日
满意:清洁度、员工和服务、住宿条件和设施
The property is a little on the older side, but the room was big, the bed was comfy and the staff were very helpful. Bonus points for the paintings of deer in fancy dress throughout the building.
Jessica
2024 年 12 月入住 2 晚
10/10 超赞
michelle
2025年01月6日
满意:清洁度、员工和服务、住宿条件和设施
michelle
2025 年 1 月入住 2 晚
6/10 一般
Jin
2025年01月6日
满意:员工和服务,清洁度
There was an error when I tried to check in, which resulted in a delay of almost 20 minutes before I could get my room due to a staff mistake. Eventually, I was able to check in. The breakfast was good, and the staff were friendly. However, the jacuzzi was very cold. Despite this, the hotel is close to the ski resort so I would likely to return in the future.
Jin
2024 年 12 月入住 2 晚
8/10 还可以
Nicole
与家人及幼儿出行, 与家人出行
2025年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and nice clean rooms
Nicole
2024 年 12 月入住 1 晚
8/10 还可以
Javier
与家人出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excelent, the village, restaurante , lake , etc…
Javier
2024 年 12 月入住 4 晚
10/10 超赞
Ruby Maria Grace,covina
与家人出行
2024年12月30日
Great stay!
Ruby Maria Grace
2024 年 12 月入住 2 晚
10/10 超赞
Isabella
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a quiet gem surrounded by gorgeous tall pine trees! Staff was amazing. My favorite part about my stay was the fireplace in our room.
Isabella
2024 年 12 月入住 2 晚
6/10 一般
Garth
2024年12月29日
满意:清洁度
Garth
2024 年 12 月入住 1 晚
10/10 超赞
Manuel
与家人及幼儿出行
2024年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome hotel in a great location
Manuel
2024 年 12 月入住 3 晚
8/10 还可以
Kelly
2024年12月27日
满意:员工和服务,清洁度
Kelly
2024 年 12 月入住 2 晚
10/10 超赞
Karina
2024年12月27日
Karina
2024 年 12 月入住 1 晚
10/10 超赞
Renee
与家人出行
2024年12月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice employees, fireplace was cool and the balcony was nice to relax on. Game room looked good and breakfast was pretty good and fresh.
Renee
2024 年 12 月入住 2 晚
6/10 一般
Emil
2024年12月24日
Emil
2024 年 12 月入住 3 晚
10/10 超赞
Tiên
2024年12月23日
满意:住宿条件和设施,清洁度
I called in advance to request room location not to be in accessible room and room to be located at level 2. However my request didn’t honor although they did confirm they would. Just a little disappointed.
Tiên
2024 年 12 月入住 1 晚
8/10 还可以
Brandon
2024年12月22日
Brandon
2024 年 12 月入住 1 晚
10/10 超赞
Ryan
与家人及幼儿出行
2024年12月21日
满意:清洁度、员工和服务、住宿条件和设施
Great breakfast and beautiful fire place! Safe for kids.