We really liked the location of the property, it was a hop across the road to the lakeside walk to Bardilino, the staff were superb, absolutely excellent customer service. Facilities were lovely, it was super clean, and the shuttle bus to town was an added bonus when especially at night. The only thing I would add and this is a tiny negative is the colour scheme and wallpaper in the rooms is a little outdated, and a freshen up would absolutely make this top notch - but then maybe the prices would go up and its already one of the price hotels in the resort but so worth it. A shout out to the reception staff, what super smiles and helpful manner they have, I would go as far to say the best I have come across for a very long time and I've been away several times this year and cannot praise them enough.