Location: this property is in the heart of a bustling downtown area, literally around the corner from Sagrada Familia. There are plenty of options to dine, shop, and visit touristy things.
Security: even though this property was around a busy area, I felt safe. The front door is locked at all times, only accessible by room key (or buzzing through the front desk). The desk is open most of the day and they are constantly checking the cameras.
Staff: staff was EXTREMELY friendly and helpful. They answered a bunch of questions on things to do and helped each day with calling a taxi and attending to our needs. I really enjoyed interacting with every member of the front desk and they each spent as much time with us as we needed.
Overall hotel: the only issue we had was one elevator was down (which was closer to our room) so everyone had to wait for the other elevator, which was super slow. We ended up taking the stairs most of the time. Elevator was small as well and could barely hold 6 people (less if you had luggage). The room was really clean and had everything you could need (complimentary water, shower items, a safe, laundry, etc.).