Cleanliness wise all good no issues other than the minor marks which is expected. Staff were very helpful but the staff at the restaurant were rude. Sat down with a soda bottle and some crisps to watch football on the screen away from the restaurant dining area and told to move away due to health and safety. Understandable but a rather weird approach. An issue for me was that the spa and steam room is expected with the price but this was rejected and told to pay at entrance. Additionally, same issue with breakfast even though Expedia notes breakfast is included with the price but evidently, this was not the case. Breakfast was also not worth the extra price, but would be considered a somewhat reasonable addition if included with your hotel fee. Finally, don’t forget that lights and electric go off at midnight downstairs so if you linger in after 12 and decide to take a breather in the lounge, expect a dark few moments ahead. Overall 2 out of 5.