My reason for 4 stars is only if you end up in certain rooms in the 5th floor.
The property itself was lovely. Very clean, comfortable, and beautiful. Staff was very nice and welcoming. It is a very central location and we were able to walk to everything, with easy access to bus stops, subway, and taxis. There are 2 USB charging ports by the bed. The breakfast upstairs was wonderful. The balcony was spacious (not street side) and offered nice outdoor privacy.
We couldn't hear the street sounds outside, but our room must have been right underneath the restaurant kitchen because there was constant banging/scraping sounds above us for all the hours the restaurant was open, which is most of the day from 7:30am-12:30am. My partner had a hard time sleeping all five nights we were there as a result (I wear headphones at night and didn't notice as much). That's why 4 stars for us instead of 5. If you don't end up in that room, or if you wear headphones/earplugs at night or aren't bothered by noises, I don't think you will have any problems, and I still recommend the stay because of how nice and convenient it is.