北京白水寺附近酒店

"good"

"有点老旧，不维修，地毯很脏，卫生间门底部木质变色变形，瓷砖间有漏缝。"

"住宿7天從9/17～9/23，感覺房間清潔特別乾淨清潔，服務特周到了，清潔面特別用心，整個環境很乾淨，有5星的程度！我們特別提出對清潔阿姨 祁雪彩及李鳳雲 女士們，提出讚揚！"

" Breakfast could be improved "

"整體很好"

"Nice stay … bought the breakfast buffet but disappointing food quality and services… tables were failed to be cleaned up efficiently."

"Nice hotel, super nice staff"

"It's my first business trip to Beijing. After seeing the prices of the rooms, I already knew I couldn't expect it to be like other 5-star hotels I've stayed in. Still, this one fell short of expectations. The disappointment started when we checked in. There was barely any eye contact from the gentleman, not to mention a smile that one would normally expect from someone working in the hospitality industry. We raised a few questions and requests, none of which was given a positive response to. In fact, all the front desk staff we met during our stay was the same. They wouldn't take the initiative to find ways to make their guests stay more comfortable. The most welcoming staff was the one for housekeeping. He always greeted me with a big smile and asked politely if he could clean my room. I stayed in a Grand Deluxe King Room. The room is spacious but the condition is appalling. There are many cracks and scratches, and you can see signs of water leakage here and there. Two lights in my room were not working properly but I couldn't ask for a change of room as they're all fully booked. We went to their lobby bar one night just to find that many of the drinks on their menu were not available, and they only had 1 choice of red wine and 1 choice of white wine. We didn't go back to any of their restaurants afterwards. Facility-wise, both their gym and pool were closed for maintenance. Overall, I'd say all the 4-star hotels I stayed in for business trips are better than this one."

"Excellent service and great room to stay "