Crowded location in Venice. We stayed in room 8. Directly outside the room is a second receptionist desk and while in room 8 you can hear every conversation, footstep, and phone ring. As well as the clinking of kitchenware down the hall. I’m not sure why the hotel decided this was an appropriate location for a receptionist desk (or room). The gondola tours going up and down the alley are extremely loud throughout the day. This was our first time in Venice, and as an American I’d categorize it as the Times Square of Europe, so maybe getting around the noise and mass crowds isn’t possible unless you’re paying $1k a night for a true 5 star stay. Staff was very friendly & accommodating, the place was clean, but all in all it’s true what they say.. when going to Venice, over OVER spend or keep expectations low.