This is a hotel with lots of potentials: good location,descent staff, and pleasant decoration. However, I was surprised to find that the (free) internet service is not secured. (This may not be a problem for some people.) Additionally, the (2) key cards to our room failed to work on 2 of the elevators. The elevator key card problem seems to be quite common, as we have seen 2 other guests also having the same problem. Another annoying thing is that they charge you for in-city phone calls made from your room without telling you up-front, which can be a big surprise to some guests.
In general, it is a bit of a learning experience in our first stay in this hotel here in this beautiful city.