This property would have scored better but as there was still a condom in the bathroom the experience was soured. On notifying front desk the offending condom was removed and a little disinfectant was sprayed in the area. We were not offered another room. A photo of the condom in situ was to be sent to the general manager. I have not any contact or offical apology from Mercure even after 3 days.
Marg
於 2024 年 12 月住了 1 晚
10/10 優異
Susan (Mount Gravatt East)
2024年12月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice modern rooms with everything just perfect fit a comfortable stay. Restaurant downstairs very convenient and staff were friendly and helpful. Perfect if you need to stay in this area
Susan
於 2024 年 11 月住了 1 晚
10/10 優異
Nina Jo
多人同遊
2024年12月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great hotel and I'd stay again. Only weird things were the wifi was really bad and a few things were missing from our room, like towels etc., and nobody would bring them up to our room. Otherwise great hotel.
Nina Jo
於 2024 年 12 月住了 1 晚
8/10 不錯
Lallie
2024年12月6日
讚好:整潔度、職員與服務和住宿狀況
Lallie
於 2024 年 11 月住了 1 晚
6/10 一般
Aarti (Doolandella)
2024年12月3日
Sofa in the room was terrible and so many stains
Aarti
於 2024 年 11 月住了 4 晚
10/10 優異
Kym
2024年11月26日
Kym
於 2024 年 10 月住了 1 晚
2/10 很差
Adriane
家人同遊
2024年11月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Beside the bread crumbs under the bed, mould in the toilet, dust on the the carpet and stains on the wall not mentioning the lazy staff and rude customer service, if its only sleeping in theres a lot of other accomodation that is much cheaper than this. I am an accors member and I booked this hotel as reputation exceeds itself however to my disappointment, I would not recommend staying in here. Not toiletries was available in the room and when I asked front desk they asked me grab it from downstairs. Truly a disappointing stay for me and my family.
Adriane
於 2024 年 11 月住了 2 晚
8/10 不錯
Danielle
伴侶同遊
2024年11月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very handy for appointments
Danielle
於 2024 年 11 月住了 1 晚
10/10 優異
jodie
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property & excellent value for the price.
jodie
於 2024 年 11 月住了 2 晚
10/10 優異
Linda
多人同遊
2024年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was in a quiet area and was clean. It was near amenities and had a beautiful walk way around it. The room was clean and comfortable.
Linda
於 2024 年 11 月住了 1 晚
10/10 優異
Graham (Boronia Heights)
2024年11月8日
讚好:整潔度、職員與服務和住宿狀況
Graham
於 2024 年 10 月住了 1 晚
8/10 不錯
PETER (MURARRIE)
伴侶同遊
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel in a quiet area.
PETER
於 2024 年 11 月住了 1 晚
10/10 優異
Kerry (Amamoor )
家人同遊
2024年11月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Kerry
於 2024 年 10 月住了 1 晚
10/10 優異
Donna
2024年11月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay. Free parking, very comfortable and large clean room. Enjoyed my stay here for two nights, thanks for the great customer service.
Donna
於 2024 年 10 月住了 2 晚
8/10 不錯
Ralph
伴侶同遊
2024年10月8日
讚好:整潔度和職員與服務
If i knew there were no balaconies i wouldn't have booked, not much can be done about that now. I would have liked a pool or gym. Car spaces are narrow but adequate.
Ralph
於 2024 年 10 月住了 3 晚
8/10 不錯
Jackie
伴侶同遊
2024年10月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
CLEAN & COMFORTABLE ROOM, NICE QUIET HOTEL & FRIENDLY STAFF. DISAPPOINTED THE BREAKFAST IS NO LONGER BUFFET STYLEJUST CHOICE OF ABOUT 6 MEALS, OTHERWISE VERY ENJOYABLE.
Jackie
於 2024 年 10 月住了 1 晚
2/10 很差
NOUHA
2024年9月22日
NOUHA
於 2024 年 8 月住了 1 晚
8/10 不錯
Nathaniel (Chester)
2024年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Chose this hotel solely because of its proximity to SCUH and for this reason, the location was very convenient and suited our needs perfectly. It’s within an easy walking distance, offers free parking and the staff are excellent. Would definitely recommend and return.
Nathaniel
於 2024 年 9 月住了 2 晚
8/10 不錯
Brian
伴侶同遊, 商務旅客
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to the University hospital, so I will stay there again when required.
Brian
於 2024 年 9 月住了 2 晚
8/10 不錯
Michael
2024年9月15日
讚好:整潔度、職員與服務和住宿狀況
Somehow a room clean & bed made was not done and disappointed after a long day to return to room and find nothing done and out of coffee, sugar & milk items.
Paid more on extra night and got no room service .