Hilton Surfers Paradise Hotel & Residences

5.0 star property
Luxury Gold Coast hotel connected to a shopping centre, steps from Cavill Avenue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
View from room
Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
The price is HK$1,586
HK$1,745 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

Ocean View Suite with Lounge Access

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Single Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room with Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Down duvet
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 9 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min drive
  • The Star Gold Coast - 5 min drive

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min walk
  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪House of Brews - ‬3 min walk
  • ‪The Avenue - ‬2 min walk
  • ‪Steampunk Surfers Paradise - ‬1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury family-friendly hotel near Cavill Avenue
Located close to Surfers Paradise Beach and SkyPoint Observation Deck, Hilton Surfers Paradise Hotel & Residences provides a poolside bar, a free food/drink shopping service and a free daily manager's reception. Indulge in a body wrap, a manicure/pedicure and a deep-tissue massage at eforea spa, the on-site spa. The on-site seafood restaurant, Catch Restaurant, offers breakfast, dinner and children's meals. In addition to a terrace and an art gallery on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and a 24-hour front desk
  • 4 meeting rooms, local meal delivery service and barbecues
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 308 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Designer toiletries and hairdryers
  • 55-inch HDTVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 45 for adults and AUD 22.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Surfers Paradise Hotel
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on 23 Dec 2024 start from HK$1,586.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Surfers Paradise Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Surfers Paradise Hotel & Residences?

Self-parking is available for AUD 27 per night. Valet parking is available for AUD 45 per night. Limited spots are available.

What time is check-in at Hilton Surfers Paradise Hotel & Residences?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Surfers Paradise Hotel & Residences?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Surfers Paradise Hotel & Residences located?

This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. SkyPoint Observation Deck and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 25 minutes.

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1007 reviews" "
Rating 8 - Good. 232 out of 1007 reviews" "
Rating 6 - Okay. 122 out of 1007 reviews" "
Rating 4 - Poor. 82 out of 1007 reviews" "
Rating 2 - Terrible. 69 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
parking is small and a mess
Stayed 7 nights in Dec 2024

4/10 Poor

Nadieh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived at the hotel around 11 PM after a late flight and called ahead to inform the staff about our late arrival. However, the check-in experience was unpleasant. The staff member on duty seemed irritated and unwelcoming, which was not a great start. Once we got to our room, we struggled with the door—it was hard to open and required a lot of force every time. Inside, we noticed a night light lying on the floor near the bed, which I had to place back on the table. We were too tired to pay much attention and went straight to bed. The next morning, I noticed the alarm clock was set incorrectly, showing 9 AM when it was actually 5 AM. This was frustrating but nothing compared to what we noticed later: the bedsheet had two red, possibly bloody stains. It was shocking and absolutely unacceptable, especially from a Hilton. Even budget hotels manage clean sheets, so this was the worst part of our stay.
Stayed 3 nights in Dec 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strong smell in room. Couch that was damp to sit on. Two seater couch for 4 people staying. Room doesn’t see much sunlight. Front desk unable to provide adequate solution even though I could have booked better rooms for less money on their website that day. Zero privacy at level 20, blinds have to be closed with a building immediately opposite. Noise from bars and clubs at street level below even at level 20 was unacceptable for sleeping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cameron

Excellently placed for shopping, beaches and the public transport which was the best so as to go to pacific fair and casino
Stayed 3 nights in Dec 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience had during our stay. Excellent location and very luxury rooms and very friendly staff. Highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher Lawrence

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Benard

Disliked: Property conditions & facilities
Property was okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got offered a quiet room at back side of hotel. Room spacious, clean and comfortable. Staff very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Hilton Surfers Paradise was AMAZING… like sleeping on a cloud, great room, friendly staff, we always stay at the Hilton as it makes our holidays next level :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thanks
Stayed 3 nights in Nov 2024

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. One of the best beds I’ve ever slept on. Perfect location and close to everything!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Hilton in GC. It’s always our stay of choice when visiting. So close to everything. So cosy. Rooms are always clean. Staff friendly (even when you leave behind your ID and cause issues with check in). Staff were great. Thank you for being accommodating. We really appreciated it after a drive up from Sydney with 2 small kids. Will see you again soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

2/10 Terrible

Aras

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 days in there and my daughter did not stop vomiting because of the smell of the carpet. On multiple occasions I have complained to front desk and nothing was done. A week later of us leaving the premises, she is still unwell After our stay, I was told we are good to go and the security deposit will be released. Few hours later I received an email demanding I pay $116 for steam cleaning the carpet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Comfy beds, best location, yummy buffet breakfast. Worth every cent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 6 nights in Nov 2024

10/10 Excellent

Jitendra, 13 Airlie Circuit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had an incredible 4-night stay at the Hilton Surfers Paradise! This stunning hotel exceeded our expectations in every way. Ambiance: Elegant and relaxing atmosphere Safety: Secure parking facilities Location: Conveniently located within walking distance to the beach Breakfast: Delicious and varied options We thoroughly enjoyed our time here and can't recommend it enough! Its your turn hurry up book now and experience it for yourself!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin J

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with the overall experience, probably the one only gripe was the lifts but couldn't help a couple were out of order other than that would stay again for sure.
Stayed 7 nights in Nov 2024

8/10 Good

Iqbal

Stayed 2 nights in Oct 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark Gatela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou so much for another great stay. I travel with special needs clients and we are always booked after. They always want to come back. Thankyou to Warren for getting us a great room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Syed

Stayed 5 nights in Sep 2024

10/10 Excellent

Jellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, has great amenities, friendling staff and absolutely loved the executive lounge and the staff service there.
Stayed 1 night in Oct 2024