Friendly service, great recovery post hurricane, would come back!
Chad
於 2024 年 12 月住了 4 晚
10/10 優異
Thomas
伴侶同遊
2024年12月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean hotel! Staff is very friendly and helpful as well as very pleasant alway! Highly recommend this hotel!
Thomas
於 2024 年 12 月住了 7 晚
6/10 一般
Dianne Marie Dragonette
伴侶同遊
2024年12月17日
讚好:整潔度、職員與服務和住宿狀況
Was nice considering they had a hurricane!! Toni was great all the staff were really friendly!! Really nice pool. Happy hour was reasonable, food was really good. Music ar the pool was really annoying and you had to pay $30 to have a lounge chair on the small beach wasn't a beach we expected!! And toilet in our room was not for an elderly person very low. Water in the room left us slimey too much water softner. There was 1 coffee shop in the hotel and it was closed a couple days in a row and coffee maker in rm was not good!!! I feel bad because it was only open a month after the hurricane. So maybe it will be more convenient to.get a coffee or breakfast. When everything gets up and running.
Dianne Marie Dragonette
於 2024 年 12 月住了 7 晚
10/10 優異
Nora
家人同遊
2024年12月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We went during the off-season so it was quiet, but the staff was so helpful and friendly. The facilities were clean even though they were doing construction from hurricane damage things were open and we were able to have a lovely time. We definitely wanna come back here.
Nora
於 2024 年 12 月住了 5 晚
10/10 優異
Meghan
2024年12月7日
Meghan
於 2024 年 11 月住了 1 晚
10/10 優異
Lawson
家人同遊
2024年12月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our family had a wonderful time! The staff were excellent, top notch service, the resort was comfortable and nicely located, would love to stay there again!
Lawson
於 2024 年 11 月住了 3 晚
2/10 很差
Dayagna
2024年12月4日
Dayagna
於 2024 年 7 月住了 1 晚
10/10 優異
Crystal
伴侶同遊
2024年11月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Toni at the front desk was extremely helpful & friendly.
Crystal
於 2024 年 11 月住了 4 晚
10/10 優異
Lori
家人同遊, 多人同遊
2024年11月28日
讚好:設施服務和住宿狀況
Friendly family like at atmosphere
Lori
於 2024 年 11 月住了 3 晚
10/10 優異
Michelle
2024年11月26日
讚好:整潔度、職員與服務和住宿狀況
Michelle
於 2024 年 11 月住了 2 晚
10/10 優異
Morgan
伴侶同遊
2024年11月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the accessibility to the beach and the bars around the pool.
Morgan
於 2024 年 11 月住了 3 晚
8/10 不錯
Kari
商務旅客
2024年11月25日
讚好:整潔度、職員與服務和住宿狀況
This property is nice and the staff are nice. The food at the only restaurant open was not good, I tried it twice on the thought that I was not wanting to go anywhere, but it was repeatedly not good. The cuban sandwich was one of the worst I've ever eaten. The live music was nice, but a little loud. Rooms were clean and bed was comfortable.
Kari
於 2024 年 11 月住了 3 晚
8/10 不錯
Maria
家人同遊
2024年11月24日
讚好:整潔度和住宿狀況
不滿:職員與服務
Great location. Awful customer service.
Maria
於 2024 年 11 月住了 1 晚
10/10 優異
Nadhir Ameen
伴侶同遊
2024年11月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the stay. Regina at the front desk is so helpful and pleasant. Will revisit
Nadhir Ameen
於 2024 年 11 月住了 3 晚
10/10 優異
Heather
家人同遊
2024年11月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and sweet!
Heather
於 2024 年 11 月住了 1 晚
8/10 不錯
detra
2024年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of the property is great. Walking distance to many restaurants/bars/shopping.
Stayed there 11/14-11/16 and was not aware that the restaurant and club were closed due to the hurrciane. Nowhere did it state any facilities would be closed. Normally that wouldn't be a huge deal, but they moved the entertainment to the pool area. My room was right above the pool area, and I had to call the front desk and ask them to turn down the music at 1am. We were also woken up by people partying til 4 am. I was told it's an "entertainment" hotel. So, if you have small kids or like your sleep, this place it probably not a good fit. Otherwise, everything was great.
detra
於 2024 年 11 月住了 2 晚
8/10 不錯
Katherine
2024年11月20日
讚好:整潔度、職員與服務和住宿狀況
Katherine
於 2024 年 11 月住了 3 晚
10/10 優異
Stephanie
2024年11月19日
讚好:整潔度、職員與服務和住宿狀況
Stephanie
於 2024 年 11 月住了 1 晚
10/10 優異
Armando
家人同遊, 商務旅客
2024年11月19日
讚好:整潔度、設施服務和住宿狀況
Peacefull place
Armando
於 2024 年 11 月住了 2 晚
10/10 優異
Jodie
2024年11月19日
Staff is excellent and very helpful. Hotel is in a great location and very well tended to. There were a few extra fees that we weren’t aware of like renting beach chairs. 2 for 30$. All in all we had an enjoyable stay and would return to this property in the future .
Jodie
於 2024 年 11 月住了 2 晚
6/10 一般
Jordan
伴侶同遊
2024年11月17日
不滿:職員與服務、設施服務和住宿狀況
Poor service. Ice machine broken. No bottle opener to be found on entire property. Paid a resort fee and beach lounges and umbrellas still a $30 fee daily. Property is dated and not for those looking for any sort of peace or quiet.
Jordan
於 2024 年 11 月住了 3 晚
4/10 欠佳
Shaima
親子同遊
2024年11月17日
The property was still damaged from the hurricane. The management tried to fix whatever they could but made no efforts to compensate the guests who visited despite the damages. No restaurant for breakfast, no night club and beach is still a mess.
Shaima
於 2024 年 11 月住了 2 晚
10/10 優異
david
伴侶同遊
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
shepherds never disappoints! The food and the music and the bar are top notch
david
於 2024 年 11 月住了 3 晚
10/10 優異
Leasha
2024年11月16日
My stay at Shephards was outstanding. A big shout out to the staff on the job they did to get Shephards back up and running after the horrific hurricane tried to wipe them out. I was worried I would have to stay somewhere else but they came through!!
Leasha
於 2024 年 11 月住了 2 晚
10/10 優異
Carsten
伴侶同遊
2024年11月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Shepard‘s ist ein kleineres Hotel aber mit super Service und sehr sauberen Zimmern. Wir haben uns hier sehr wohl gefühlt. Es gibt einen kleinen Strand mit Liegen und Sonnenschirmen. Hotelgäste bekommen hier einen Rabatt. 2 Liegen und ein Sonnenschirm kosten 27$. Die Liegen am Pool sind gratis.