Bed was so comfortable. Cabin was clean, neat and well appointed.
Gate on verandah so pets cant wander off. (We had a cabin allowing our dog.)
Staff helpful and courteous.
Will definately stay again!!
Darrell
於 2024 年 10 月住了 1 晚
10/10 優異
Michelle
伴侶同遊
2024年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and super helpful staff . Would go there again!
Michelle
於 2024 年 10 月住了 2 晚
8/10 不錯
Charry
2024年9月25日
讚好:職員與服務和住宿狀況
We liked the resort, but the cabin wasn't so clean.
Charry
於 2024 年 9 月住了 1 晚
10/10 優異
Chelsea
2024年9月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tidy compact cabin that was great for what I needed it for. The park feels safe and secure and all obeyed speed limits. Bed was comfy and the interior felt well insulated, cabin was clean but with normal wear and tear and an oldish tiny bathroom thats possibly soon due for a reno but does the job. I found mobile reception patchy (optus) and wifi slow, just for anyone else needing to work while there.
Chelsea
於 2024 年 9 月住了 1 晚
6/10 一般
Danielle
家人同遊
2024年9月15日
讚好:整潔度和職員與服務
The accomodation inside the property was fantastic. On the outside the was a fire place not functioning, the BBQ didn’t work(we did get maintenance to have a look and they managed to get a section of the BBQ working) and no outside lights were working. We did mention this to the office on the way out and they were defensive and not very polite when these were raised.
The disappointing thing about it all was is that they knew about the issues. They contacted us during the week about our checkin details and could have explained these things. Even when we checked in they still did not mention the issues.
There was nothing on the details when we booked through hotels.com either to allow us to make a decision either.
The park it’s self is great, the accommodation was fantastic it was just disappointing that we paid good money and were let down by these few things that could have easily been communicated by many people with plenty of opportunities.
Thanks
Danielle.
Danielle
於 2024 年 9 月住了 2 晚
10/10 優異
Anthony
伴侶同遊
2024年9月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, friendly staff and wonderful cabin. Would recommend
Anthony
於 2024 年 8 月住了 1 晚
8/10 不錯
Robyn
2024年9月4日
讚好:整潔度、職員與服務和住宿狀況
Robyn
於 2024 年 8 月住了 1 晚
10/10 優異
Stephen
2024年8月29日
讚好:整潔度、職員與服務和住宿狀況
Stephen
於 2024 年 8 月住了 1 晚
10/10 優異
Matthew (Glenwood)
親子同遊
2024年8月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location, short walk from the main area of South West Rocks. The place itself is fantastic, super for little ones and well maintained.
Matthew
於 2024 年 8 月住了 2 晚
10/10 優異
Carolyn
伴侶同遊
2024年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our cabin was amazing
Carolyn
於 2024 年 8 月住了 5 晚
10/10 優異
Elyse
親子同遊
2024年8月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our short but sweet stay at South West Rocks. The lady that greeted us when we arrived & left was so lovely. It’s close to town.
The grounds and cabin were clean and well kept.
They have amazing amenities.
We are already planning our trip back for when our 6 month old is a bit older and can play in the water😍
Thank you!
Elyse
於 2024 年 8 月住了 1 晚
10/10 優異
Michele
家人同遊
2024年8月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved one way traffic, peaceful with wildlife roaming so close, whole area was clean and tidy. Only disappointment was no fresh towels during our 5 day stay and no replenishment of coffee/tea. No biggy though and looking forward to next time we visit.
Michele
於 2024 年 8 月住了 4 晚
10/10 優異
William
2024年8月7日
讚好:整潔度和住宿狀況
Our cabin was very clean and spacious. Everything provided and everything worked. Hoping to have a couple of days more soon
William
於 2024 年 8 月住了 1 晚
10/10 優異
Vicki
家人同遊
2024年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vicki
於 2024 年 8 月住了 1 晚
10/10 優異
Louise
伴侶同遊
2024年8月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Extremely comfortable and clean cabin with all necessary equipment for an easy stay. Very comfy bed.
Louise
於 2024 年 7 月住了 2 晚
10/10 優異
Steve
2024年7月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our river front cabin was lovely, clean and quiet. Really comfortable beds. Great location and facilities
Steve
於 2024 年 7 月住了 3 晚
8/10 不錯
Nick
2024年7月26日
讚好:整潔度、職員與服務和住宿狀況
Nick
於 2024 年 7 月住了 3 晚
6/10 一般
Merlene
伴侶同遊
2024年7月21日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The park is on a river which is nice. It has a boat ramp and fish cleaning facilities which is handy. It was also very clean. My biggest gripe is the room sizes. I was in a two bedroomed cabin but we had to walk sideways at the bottom of the bed as there was so little room. There was also insufficient room in the bedroom for a suitcase which had to be left in the lounge.
Merlene
於 2024 年 7 月住了 2 晚
8/10 不錯
Linda
親子同遊
2024年7月17日
讚好:職員與服務、設施服務和住宿狀況
Wonderful facilities for childten
Linda
於 2024 年 7 月住了 1 晚
8/10 不錯
Jan
家人同遊
2024年7月10日
讚好:整潔度、職員與服務和住宿狀況
The cabin was nice and clean. Very comfy bed with warm doona. It’s useful to have a full sized fridge and stove.
Access to the free wifi was a bit hit and miss, but that could be standard for the area.
I received an email after business hours on the evening prior to our booking, stating I hadn’t paid for the cabin. I discussed this with the staff upon arrival. Apparently any money paid to Wotif prior to the arrival date isn’t credited to Ingenia until the first day of the booking. This is stressful and confusing. Surely there is a better way for the transfer of payment to take place.