Location close to Sousse city centre was nice and we enjoyed the walk out to the beautiful pool and beach. Staff at reception were all extremely unfriendly barely looked at us for the several interactions we had with them
Neshon
於 2024 年 11 月住了 1 晚
4/10 欠佳
JELAL
家人同遊
2024年10月19日
不滿:整潔度和職員與服務
Hotel war überfüllt mit Touristen
In Restaurant alle am schubsen ein Gedränge ein Kaos total.
Bier ist ein Brühe,schmeckt überhaupt nichts
JELAL
於 2024 年 10 月住了 2 晚
10/10 優異
Yahia
2024年8月24日
讚好:整潔度、職員與服務和住宿狀況
All is gut
Yahia
於 2024 年 8 月住了 2 晚
8/10 不錯
Amina
家人同遊
2024年8月17日
讚好:職員與服務
Un bon séjour en générale sauf qu'elles que problèmes de climatisation et l'ascenseur si non personnels tres gentils.
Amina
於 2024 年 8 月住了 3 晚
8/10 不錯
Mohamed Ali
2024年8月8日
Mohamed Ali
於 2024 年 8 月住了 3 晚
2/10 很差
Wissem
2024年6月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No good hotel never come back
Wissem
於 2024 年 6 月住了 2 晚
6/10 一般
John
2024年6月21日
讚好:設施服務
不滿:住宿狀況
Rooms need upgrading badly
John
於 2024 年 6 月住了 2 晚
4/10 欠佳
Giancarlo
2024年5月5日
不滿:職員與服務
Accesso diretto alla spiaggia
Giancarlo
於 2024 年 4 月住了 1 晚
6/10 一般
Maureen
伴侶同遊
2024年5月3日
不滿:職員與服務和住宿狀況
No tv remote in the room. The sink in the bathroom was blocked. On checking in was asked why we had a quad triple room as there was only 2 of us and they had to be shown there was only 2 of us not 4. The entrance is beautiful. The rooms lack attention.
Maureen
於 2024 年 5 月住了 2 晚
8/10 不錯
Françoise
伴侶同遊
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
bon emplacement, accueil agréable, nombreux choix au restaurant
Françoise
於 2024 年 4 月住了 3 晚
2/10 很差
Amin
家人同遊
2024年4月2日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Worst All-inclusive ever
They should reduce the starts to one. I can write a small book about the bad experiences we had but let me list some that comes to my mind. First their address is even written wrongly in Hotels.com after driving around and using the search in Google Map we found the hotel. when we informed the reception about the issue, he said Google is your friend ! We received only one card for the room even we were 3 persons and they dont give more. There is only one single soap in the bathroom and the washing liquid wich is 4 in one (shampoo, handwashm bodywash and balsam) is mixed with water! You need to pay deposit in Tunis Dinar (dont accept EU or USD) for beach towels and the room TV control! The "All inclusive" its not really All inclusive, you need to pay for all alcoholic beverages. The entertainment machines such as table ice hockey can eat your money and they just tell you it has a problem. The beach is full of plastic garbages and some spiky things goes to your foot. The food tastes very bad and I really suggest they need to change their head chef. such a large hotel doesnt have a single iron and they dont lend it to. There was one elevator and 8 floors (do the math with the waiting time) the entertainment at nights is given to super amatuer employees. There is a guy who is employee of the hotel and tries to sell you Pirate ship exusrion with dolphines and belly dance... We didnt see any dolphines and there were no belly dancer.
Amin
於 2024 年 3 月住了 4 晚
2/10 很差
Abbas
家人同遊
2024年4月1日
不滿:整潔度和職員與服務
Be prepared
Staff are not service minded and you need to spend time to solve issues. I booked a family room with see view but we got room facing the street! Booked all-inclusive but had to pay for alcoholic beverages or cocktails. The food was just ok and not so good quality!
Abbas
於 2024 年 3 月住了 4 晚
2/10 很差
Rayane
2024年3月9日
不滿:整潔度、職員與服務和住宿狀況
Rayane
於 2024 年 3 月住了 1 晚
6/10 一般
Dalsooz
2024年2月26日
Dalsooz
於 2024 年 2 月住了 2 晚
8/10 不錯
Mohamed
2024年2月23日
Mohamed
於 2024 年 2 月住了 2 晚
10/10 優異
Hiba
家人同遊
2024年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Séjour agréable
Accueil, service de restauration, literie impeccable divers services disponibles ( halte garderie salle de sport...) Personnel bienveillant.
Hôtel sympathique emplacement parfait en plein centre de Sousse.
Il est temps de rafraîchir l'hôtel et certains meubles ( chambre) sinon dans l'ensemble chambre agréable, veuiller sur la propreté+++
Hiba
於 2024 年 2 月住了 2 晚
2/10 很差
真實旅客
2024年2月17日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Well equipped and affordable hotel but...
The hotel is well located and very affordable but the receptionist is the worse receptionist I have ever seen in my life. Slow and unprofessional. Many clients are standing or asked to wait for 30/45 minutes until he found the reservation. Despite confirmation from Expedia showed by many of them...he is not not busy but he asked customers to be patient for 45 minutes...other hotels in Sousse provide an email address and ask customers to forward confirmation received by emails to the email address... elsewhere in Sousse, the check In is fast. He gives a bad image of an hotel despite working for an hotel which is well located, very affordable and well equipped...customer service is the only star making an hotel shining!
真實旅客
於 2024 年 2 月住了 1 晚
6/10 一般
真實旅客
2024年2月11日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Everything great except customer service level
The hotel is very well located, very affordable, offering all amenities you would think of...the only issue is with the very very poor customer service level, from the parking to the receptionist via employees working in the restaurant...such a waste as the hotel is very well equipped and very affordable
真實旅客
於 2024 年 2 月住了 1 晚
6/10 一般
Mohamed
2024年2月2日
Mohamed
於 2023 年 12 月住了 1 晚
2/10 很差
ala Eddine
2024年1月28日
不滿:職員與服務
ala Eddine
於 2024 年 1 月住了 1 晚
6/10 一般
ANDREA
商務旅客
2024年1月27日
讚好:客房舒適度
ANDREA
於 2024 年 1 月住了 1 晚
2/10 很差
Mehdi
2024年1月26日
不滿:職員與服務、設施服務和住宿狀況
Please don’t choice this hotel it’s terrible choice