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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
Luxury resort on the beach, with 13 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Outdoor wedding area
Garden view
View from property
Terrace/patio
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
The price is HK$4,842
HK$4,842 total
includes taxes & fees
13 Jan - 14 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer

Islander Junior Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

In-room dining

Caribbean Diamond Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 40 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury all-inclusive resort near Cana Bay Golf Club
Take advantage of a free breakfast buffet, a golf course and free water park access at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort. This resort is a great place to bask in the sun with a private beach, a beach bar and sunloungers. Treat yourself to a body scrub, hydrotherapy or a facial at Rock Spa, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball and scuba diving. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and a front desk safe
  • Multilingual staff, a lift and beach towels
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1775 individually decorated rooms offer comforts, such as private outdoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as furnished balconies and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars, 20 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Toro
  • Gallos
  • Ciao
  • Ipanema
  • Isla

Things to do

  • 13 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Golf course
  • Lifeguards on-site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • A hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Hotel & Casino All Inclusive
Hard Rock Punta Cana
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Casino Punta Cana I
Hard Rock Hotel Casino Punta Cana All Inclusive

Frequently asked questions

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on 13 Jan 2025 start from HK$4,841.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay.

How much is parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, volleyball, aerobics classes and more.

Where is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort located?

Nestled on the beach, this Bávaro resort is 3 mi (4.8 km) from Punta Blanca Golf Course and 3.1 mi (4.9 km) from Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 807 out of 1663 reviews" "
Rating 8 - Good. 313 out of 1663 reviews" "
Rating 6 - Okay. 249 out of 1663 reviews" "
Rating 4 - Poor. 116 out of 1663 reviews" "
Rating 2 - Terrible. 178 out of 1663 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed a round of golf and the service from Carmen at the bali beds.
Stayed 5 nights in Dec 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Isla, the one restaurant they promoted, was closed. Otherwise, food was good at all locations. The service from Carmen Luisa and Vericka at the North American bali beds was fantastic!
Stayed 7 nights in Dec 2024

10/10 Excellent

Carvarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were exceptional, offering an impressive range of food and entertainment options right on-site. Initially, we experienced an issue with our first room (#1148), which was damp and musty due to humidity. However, the staff promptly addressed our concern and moved us to a fantastic room featuring two bathrooms, a sitting area with a pullout couch, and a table perfect for enjoying meals. This was our first visit to the Hard Rock in Punta Cana, and we look forward to returning soon!
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Stayed 4 nights in Nov 2024

8/10 Good

Beatriz, Houston

Stayed 6 nights in Nov 2024

10/10 Excellent

Amitkumar

Stayed 3 nights in Nov 2024

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great it was always something to do and the food was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite resort so far
Stayed 2 nights in Dec 2024

6/10 Okay

David P, Methuen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is not the same it was 2017. Broken shower control, hair on mattress, cover to HVAC is loose, toilet paper holder was loose, electrical cables sitting in water at pool area, and elevator at spa area out of service. Will not return.
Stayed 4 nights in Dec 2024

8/10 Good

Mercedes Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was great, however the food was poor. The meat at the steak house was pure fat and barely contain any meat. Some of the food in the buffet was bland and stale. I would suggest adding Dominican food into the menu. In regard to events it was fun, though I wish they played more Latin music, such as salsa, bachata, and merengue. I’ve notice that the crowd responded better with this type of music. Overall the staff was friendly and the property was clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, large resort with no lack of things to do. Beach and pool areas are lovely with plenty of bars. There’s live music and entertainment at night and a nightclub that was kicking on a Saturday night. My husband and I stayed there and we don’t have kids so I can’t speak to the kid-friendly features. There are trams to take you out around as it’s a very large property but we didn’t mind the 10 to 15-minute walk from our room near the beach to the main building where the restaurants and shops are located. I loved staying near the beach as that’s where we spent most of our time. There was some wear and tear with the facilities and renovations going on but that’s to be expected with regular upkeep. The food was decent but I’ve learned that most DR resorts don’t have outstanding food. We don’t go to DR resorts for the food …it’s all about beaches, pools, great weather and relaxing!
Stayed 4 nights in Dec 2024

10/10 Excellent

Magdiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic everywhere we went to eat. Even at the buffet. The room was super nice and clean. Staff is very welcoming. Also they had small stations of for drinks and food all around the hotel. Great hotel and stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again!
Stayed 3 nights in Dec 2024

2/10 Terrible

shawn

Stayed 2 nights in Nov 2024

6/10 Okay

Bouke

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
For a 5 star property, not worth it. All inclusive was not all inclusive, they keep on selling extras for real high prices (you want a good spot at the pool or beach, with shade? Buy a bottle of spirit for 300usd! You want a nice cocktaiĺ, not included pay seperately), on top the timeshare kind of selling is very agressive and time consuming. Most dinner is average, noisy big dining areas, good service, average food. Nothing close to luxury or 5 star quality. Entertainment in Hard Rock hotel, in Dominican Republic, we expected some more fun. Most music 20-60 year old (beatles etc), lame entertainment. Overall, 560usd per night, absolutely waist of money.
Stayed 5 nights in Dec 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rikki, Westwood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this property it was our fourth time coming and sure thing we will be back again soon
Stayed 6 nights in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing . Family Friendly and full of activities
Stayed 5 nights in Nov 2024

8/10 Good

Suneet

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained, amazing amenities below average service
Stayed 3 nights in Dec 2024

2/10 Terrible

Natanael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I love the resort butni had to cut it short they wasnt trying to give me no upgrade so every night around 6pm i had to cut it short because i did not feel safe our bedroom door wich was 8475 building 8c never shut it had a locked but it never locked with a light push to the door well the door use to open all the way we did not feel safe to leave our personal belongings in a resort hell freaking no i try telling the front staff the next day i told them i did not feel safe i didnot told her about the door because i wasnt sure if all the resort rooms had the same isssue i ask about an upgeade of our room she said it was full wich was bulcrap every day there was a large group leavibg and i ask the room service staff and they said there was more than 80 rooms empty so why were they lien also the ar rea i was in with my fiance that entire area they were remodiling rooms painting so why let us rent in a area where they were painting and fixing room i was literaly next to rooms where they were upgrading and painting i fell unsafe we had cash jewelry in our safe luckily they were one in our bedroom but cloth expensive shoes i did not feel safe leaving it there so every day for the entire week we were there we never went out at night time cause of our bedroom not being able to shut my boss from my company had recommended this place wich they have timeshares etc on this place i cant wait to explain to him what had happen i really dont think i would ever go back did not felt safe
Stayed 7 nights in Dec 2024

8/10 Good

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, family friendly, good destination for a family vacation
Stayed 7 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Yaricey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 5 nights in Nov 2024