"I really appreciated the service provided by all hotel staff who were helpful and nice to us although we arrived a bit late 5:30pm under heavy rain - they helped us to take care of luggages and bought us to the lounge with drink and snack then wait for the check-in process. The room was spacious with wonderful lake view and the outdoor onsen had 180 degree of lake view too. Food was delicious with lots of variety from steak, seafood, Japanese udon/raemen, sashimi, and lots more....with lake view in the restaurant again. It's a nice place to relax and enjoy your holiday with your family and friends!"
"The place has gorgeous view of Lake Toya. The parking is free and with plenty of spaces. The host is very kind and responsive. The house is roomy with private onsen inside. The dinner and breakfast prepared by the host were delicious. The restaurant area got many Canadian decorations which are really cool. Highly recommended!"
