Location was pretty far from the town, further than it appeared and you would expected from map. If you adopt public transportation and walking in winter, good luck… The hotel itself in general was very dated(not in a charming way). Staff cold and rigid minded, did not feel welcomed at all. Communication in English was near impossible. Onsen from vocano was very hot which I preferred, but the facilities were way too old and outdoor bath and sunna would close at 10pm which was quite early comparing to other onsen hotels. Lights in the hall way and staircases were completed turned off after 10 or 11pm… I know conservation is a virtue, but at a hotel, seriously?
If the price was half as tagged I probably would consider give a 3 star, but for what it costed, it was far from acceptable…