4/10 欠佳
Sergio (South Korea)
家人同遊, 伴侶同遊, 多人同遊
2019年7月21日
不滿:整潔度、職員與服務和設施服務
the property is pretty good, the highlight has to be the pool. Other than that, the owner stopped communicating with me 24 hours before arrival and for the duration of the entire trip. Very disrespectful and rude. We also tried calling the owner while there with the appropriate number that Expedia gives, of course we are greeted with “sorry wrong number”. We also confirmed the number with the owners employees. Why would anyone in the business of customer service ignore a paying customer? If the owner would have been honest, straight forward, and kind I would have completely ignored all the negative contributing factors affecting this property. But the owner decided the ignore us completely, we will NOT be recommending this property to ANYONE looking for a comparable place to stay in Pattaya, Thailand.
Sergio
於 2019 年 7 月住了 3 晚