I made this reservation kind of fast and didn’t realize it had a 6.0 rating. On my way there from my flight I was really scared with everything I was reading about dirty sheets, not getting the keys etc. We called the number on the confirmation email but everything happened smoothly and someone showed up with the room key not long after we arrived at the location. Everything in the apartment worked fine and looked clean. The location was great with the night market and beach close by and a bus route as well to get around. The pool is just as pretty as it looks in the pictures. I would’ve given this review about a 9 but when I was leaving I saw that in the lobby there was a poster put by administration stating that the location was not a hotel, it is a condominium complex and that renting out apartments for short term stays was not allowed (only for like month rentals). I’m surprised hotels.com would continue using this location after all the bad reviews and considering that the location doesn’t even allow for it to be used as a hotel. I was only there for two nights but PLEASE DO NOT BOOK THIS PLACE. There could have been serious consequences to me and my family for staying there.
真實旅客
於 2019 年 9 月住了 2 晚
4/10 欠佳
真實旅客
2019年9月8日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Comment un tel établissement s'est trouvé classé parmi les 4 étoiles suggérés par Ebookers ???
C'est sale, vetuste, la clim coule à grande eau sur la télévision et le meuble dessous, les meubles de la cuisine sont dégoûtants, des petites bêtes courent sur le plan de travail, les WC ne sont pas blancs. Les robinets sont repoussants de crasse (photos à l'appui).
Personne sur place pour réparer et l'agence contactée nous raccroche au nez. Une fois sur place, vous êtes piégés : vous avez payé un standing que vous n'aurez pas mais personne ne vous aidera.
Fuyez cet établissement !!!
真實旅客
於 2019 年 8 月住了 20 晚
2/10 很差
真實旅客
2019年8月26日
真實旅客
於 2019 年 8 月住了 19 晚
2/10 很差
真實旅客
2019年4月16日
真實旅客
於 2019 年 4 月住了 2 晚
6/10 一般
Jintae
2019年3月7日
不滿:整潔度
수영장 물이 너무 ㅜㅜ 관리바랍니다
Jintae
於 2019 年 3 月住了 2 晚
2/10 很差
真實旅客
商務旅客, 多人同遊
2019年2月14日
不滿:職員與服務和住宿狀況
Couldn’t check in two hours after making the reservation
真實旅客
於 2019 年 2 月住了 4 晚
10/10 優異
Martin
2018年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A quiet and comfortable place.
Wonderfully quiet place. Yet within walking distance of beach, restaurants and body treatment establishments. I like the privacy the Condominium affords. The room was comfortable. Air-conditioning and water eater dependable.
Martin
於 2018 年 9 月住了 5 晚
6/10 一般
Yididiya (Addis Ababa , Ethiopia )
2018年6月2日
讚好:住宿狀況
不滿:整潔度和職員與服務
It was a good place for beach view and night market,
But I wasn’t not happy the fact that I have asked to pay 500 bat for cleaning room, this price has to be included with the daily rate!!
Had I knew this before, I wouldn’t choose Acqua at all.
Yididiya
於 2018 年 5 月住了 2 晚
8/10 不錯
真實旅客
2018年5月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good condominium. near beach and market. clean. big swimming pool.
真實旅客
於 2018 年 5 月住了 2 晚
10/10 優異
Henry
2018年3月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Henry
於 2018 年 3 月住了 3 晚
10/10 優異
Toke
2017年10月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just about perfect.
The room was really well maintained and very clean.
Location is really good and night life is just round the corner.
Amazing view over the ocean from the roof top pool.
Toke
於 2017 年 10 月住了 1 晚
4/10 欠佳
真實旅客
2017年9月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
How come your guy charts 500 bath for clean up the room but the room wasn't clean , and toilet smell bad , very bad
真實旅客
於 2017 年 9 月住了 2 晚
4/10 欠佳
hyo jung
2017年4月10日
不滿:職員與服務和客房舒適度
정말 실망이다 800밧의 클리닝 요금을 별도로 지불했음에도 불가하고 매일 청소를 해주지도 수건을 갈아주지도 않았다
hyo jung
2/10 很差
Aussie
2017年3月19日
讚好:整潔度和住宿狀況
不滿:客房舒適度
Not much pricacy
Not much I can say about the place as I did not end up spending a night there.
Had an argument about the fridge in the apartment. I reported the fridge was not working. It was on for about two hours and showed no sign of getting the slightest bit cold. Ask the agent to come. Two hours later (not a bad response) he arrived. He tried to tell me that the fridge was working and that the items I had in the fried were cold. I told him they were a lot colder when I first put them in. We couldn't agree and I felt I was being conned. Anyway he said he would refund the reservation money. So at 6:00PM I had to find another place to stay I packed and found somewhere and the guy asked where it was in case it was one of his. I had to hold back from letting him have it.
Anyway from what I could see about the place it was well equipment with amenities and rooms to socialize. It did appear than no matter which room you ended up getting that the layout of the place afforded little privacy. If you didn't draw the curtains - everyone was inside your room. Thanks to Expedia I did get the refund.
Aussie
6/10 一般
Edward
2017年3月2日
不滿:整潔度、職員與服務和客房舒適度
...zur Info, die Anlage war zu 90% von russischen Touristen gebucht...ist nicht ganz ideal für Westeuropäer
Edward
4/10 欠佳
k (toronto)
2017年2月7日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Beware scam for cleaning. Avoid if you can
Man in duo reception extremely rude.
Cleaners can before checkout time and demanded 800 baht. Barred my exit. Horrific experience. Scary people
k
6/10 一般
真實旅客
2016年12月29日
讚好:整潔度、住宿狀況和客房舒適度
trångt men bra
väldigt små rum och är man 2 blir det till att respektera företrädesregeln. Annars var det fint rum och allting fungerade till belåtenhet. Lite krångel med incheckning eftersom det är en agency som håller i det, inte personalen på condot.
真實旅客
2/10 很差
Beau
2016年12月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
worse experience ever
I paid for a hotel I wasn't even able to access. They give you a number that doesn't exist, whatsapp,and line to communicate. original email with description to pick up a KEY at separate hotel far walking distance. I arrived and no name left or KEY at hotel. went to condo and talked to security who didn't speak English. Finally got a hold of someone on line and it took 1 hour to respond after they told me to go to lobby after waiting 2 hours I realized I was scam out of money and booked another hotel. I report it to hotel.com because after telling I would go to police and wanted refund I got 1 response saying go to police and never got amy response to a KEY, terrible experience that I hope no other person gets scammed on, I'm highly surprised if hotel.com leaves this place of businesses on there site. beware it's very sketch and you won't ever see your room or get a refund, luckily for me hotel.com gave me a spending coupon.
Beau
8/10 不錯
EVGENIYA
2016年12月4日
讚好:住宿狀況和客房舒適度
不滿:整潔度
Грязный номер, хотя сам отель новый.
Очень грязный номер попался нам, вся плита была в жиру, диван в пятнах, ванна и туалет в пятнах, оббитая мебель. Сейф не прикручен и его легко можно вынести, деньги в нем оставлять не рискнули, так как читали что в этом кондо был из кражи. Сам кондоминиум новый с хорошими бассейном и маленьким, но достаточно хорошим тренажёрным залом. находится около ночного рынка где можно вкусно и очень дёшево покушать, до пляжа 5 минут ходьбы. В целом все было удобно, впечатление испортило только состояние номера.