I have never written a bad review before. Normally I just move along with the "at least I know for next time" mentality but I think an honest review is needed, as I relied on other's reviews when I chose to book at this place. The room was so dirty, stains every where, garbage from delta sonic in the closet, no toilet paper. No outlet to charge my phone except for in the bathroom. I had to go to target to pick up bathroom essentials. It was a cold and rainy night and only 40 degrees outside. I could not find a heater in the room. There was an a/c unit in the window, but no heat unit anywhere. I went to the front desk around 8:00 pm to ask where the heat was or maybe get another room with heat, but no one was to be found, and after I waited at the front desk next to the door of shattered glass for 10 minutes, I then went back to my room. I tried to sleep but it was too cold for that. I started my vehicle, and then decided to drive home that night. The positive side is that I got a good portion of my money refunded, not all, but I had booked 3 nights so it was good to get something back. Another pro, no bed bugs.