The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle
service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
真實旅客
於 2019 年 4 月住了 3 晚
10/10 優異
Benjamin
多人同遊
2024年12月2日
讚好:整潔度、設施服務和住宿狀況
The room and service was nice. At checkout, the man at the front desk kindly called a taxi for us.
Thank you
Benjamin
於 2024 年 11 月住了 6 晚
10/10 優異
Valencio
家人同遊
2024年11月22日
讚好:整潔度、設施服務和住宿狀況
The area was easily accesibke, staff were friendly and nice, amenities provided were good
Valencio
於 2024 年 11 月住了 3 晚
10/10 優異
Camille Allison
多人同遊
2024年10月14日
讚好:整潔度、設施服務和住宿狀況
I recently stayed at Sakura Hotel and had a wonderful experience. The location was perfect, just a short walk from major attractions, which made exploring the area so easy. The staff was incredibly friendly and attentive, making check-in a easy and always ready to help with any questions.
The room was clean, spacious, and well-appointed, with a comfortable bed and great amenities.
Overall, I would highly recommend Sakura to anyone looking for a pleasant stay. I’m definitely looking forward to returning in the future!
Camille Allison
於 2024 年 9 月住了 3 晚
4/10 欠佳
Hu
2024年9月1日
Hu
於 2024 年 7 月住了 1 晚
10/10 優異
Deidre
2024年8月18日
讚好:整潔度和客房舒適度
Deidre
於 2024 年 5 月住了 4 晚
10/10 優異
Mitchell
家人同遊
2024年7月8日
讚好:整潔度、設施服務和住宿狀況
Staff were super helpful and courteous. Very convenient to Kiyomizu-dera and other Higashiyama-Gion temples, shrines, shopping, and Maikoya geisha tea house. Bit noisy (fire station next door), furniture a bit stained and worn, but wonderful at the price. Small kitchenette poorly stocked (now bowls?).
Mitchell
於 2024 年 7 月住了 1 晚
8/10 不錯
Rebecca (kineton)
親子同遊
2024年6月5日
讚好:整潔度、設施服務和住宿狀況
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Rebecca
於 2024 年 5 月住了 2 晚
10/10 優異
Angelo
2024年6月2日
讚好:整潔度和住宿狀況
Angelo
於 2024 年 5 月住了 3 晚
10/10 優異
Charles
多人同遊
2024年6月1日
讚好:整潔度、設施服務和住宿狀況
Fantastic stay!
Charles
於 2024 年 5 月住了 3 晚
10/10 優異
Rleng
家人同遊
2024年5月30日
讚好:整潔度、設施服務和住宿狀況
Nice location and friendly staff
Rleng
於 2024 年 5 月住了 3 晚
10/10 優異
Ella
2024年5月27日
讚好:整潔度和客房舒適度
Ella
於 2024 年 5 月住了 3 晚
10/10 優異
Xifan (Walnut)
伴侶同遊
2024年4月9日
讚好:整潔度、設施服務和住宿狀況
We love this hotel.
Xifan
於 2024 年 4 月住了 2 晚
8/10 不錯
Douglas
家人同遊, 親子同遊
2024年4月5日
讚好:整潔度、設施服務和住宿狀況
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Douglas
於 2024 年 4 月住了 2 晚
10/10 優異
Alanah
家人同遊
2024年3月28日
讚好:設施服務
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.
Alanah
於 2024 年 3 月住了 3 晚
10/10 優異
Ana Gabriela Lopes
2024年3月28日
讚好:整潔度和住宿狀況
Spacious room. Friendly staff.
Ana Gabriela Lopes
於 2024 年 3 月住了 2 晚
10/10 優異
Tillie
伴侶同遊
2024年3月28日
讚好:整潔度、設施服務和住宿狀況
laundry in the room was convenient
Tillie
於 2024 年 3 月住了 4 晚
10/10 優異
Molly
家人同遊
2024年3月25日
讚好:整潔度、設施服務和住宿狀況
Exactly what I wanted
Molly
於 2024 年 3 月住了 4 晚
10/10 優異
Xifan (Walnut)
伴侶同遊
2024年3月24日
讚好:整潔度和住宿狀況
Nice hotel . This is our second time staying in this hotel.
Xifan
於 2024 年 3 月住了 5 晚
10/10 優異
Angela
家人同遊
2024年3月24日
讚好:整潔度、設施服務和住宿狀況
Easy walk to historic sites and local culture.
Angela
於 2024 年 3 月住了 2 晚
10/10 優異
Vilma (Winter Garden)
家人同遊
2024年2月27日
讚好:整潔度、設施服務和住宿狀況
Super nice hotel staff, lovely traditional accommodations, close to Yasaka Pagoda, polite taxi drivers, walking distance to bus stations and convenience stores. Our family enjoyed our stay in this hotel. We’ll definitely come back to stay here if we are in Kyoto.
Vilma
於 2024 年 2 月住了 1 晚
10/10 優異
真實旅客
2024年1月24日
讚好:整潔度和客房舒適度
Great value
Close to major attractions, a little dated but comfortable and had all needs, super spacious for the area