The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle
service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
真实旅客
2019 年 4 月入住 3 晚
8/10 还可以
Nathan
与家人出行
2025 年 3 月 10 日
满意:清洁度、服务设施、住宿条件和设施
We had a good stay at hotel. Family of 4 needed two couch/bed conversions for kids which were a little uncomfortable for kids but they coped. Otherwise room was fine for what we needed. It had a washer and drying room in bathroom which came in hand to wash and dry clothes. Family mart across road was also convenient and walking distance to many local attractions like the shopping streets and Kiyomizu-dera.
Nathan
2025 年 3 月入住 2 晚
4/10 很差
Rahul Anil,Katy
与家人出行
2025 年 1 月 9 日
Hotel is fine, walking distance to Gion. But there is a big fire station right next to it so you will get fire trucks siren noise 24x7 and especially it's disturbing and loud at night. Also the metro train station is quite a walk.
Rahul Anil
2024 年 12 月入住 4 晚
10/10 超赞
Benjamin
团体旅客
2024 年 12 月 2 日
满意:清洁度、服务设施、住宿条件和设施
The room and service was nice. At checkout, the man at the front desk kindly called a taxi for us.
Thank you
Benjamin
2024 年 11 月入住 6 晚
10/10 超赞
Valencio
与家人出行
2024 年 11 月 22 日
满意:清洁度、服务设施、住宿条件和设施
The area was easily accesibke, staff were friendly and nice, amenities provided were good
Valencio
2024 年 11 月入住 3 晚
10/10 超赞
Camille Allison
团体旅客
2024 年 10 月 14 日
满意:清洁度、服务设施、住宿条件和设施
I recently stayed at Sakura Hotel and had a wonderful experience. The location was perfect, just a short walk from major attractions, which made exploring the area so easy. The staff was incredibly friendly and attentive, making check-in a easy and always ready to help with any questions.
The room was clean, spacious, and well-appointed, with a comfortable bed and great amenities.
Overall, I would highly recommend Sakura to anyone looking for a pleasant stay. I’m definitely looking forward to returning in the future!
Camille Allison
2024 年 9 月入住 3 晚
4/10 很差
Hu
2024 年 9 月 1 日
Hu
2024 年 7 月入住 1 晚
10/10 超赞
Deidre
2024 年 8 月 18 日
满意:客房舒适度,清洁度
Deidre
2024 年 5 月入住 4 晚
10/10 超赞
Mitchell
与家人出行
2024 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Staff were super helpful and courteous. Very convenient to Kiyomizu-dera and other Higashiyama-Gion temples, shrines, shopping, and Maikoya geisha tea house. Bit noisy (fire station next door), furniture a bit stained and worn, but wonderful at the price. Small kitchenette poorly stocked (now bowls?).
Mitchell
2024 年 7 月入住 1 晚
8/10 还可以
Rebecca,kineton
与家人及幼儿出行
2024 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Rebecca
2024 年 5 月入住 2 晚
10/10 超赞
Angelo
2024 年 6 月 2 日
满意:住宿条件和设施,清洁度
Angelo
2024 年 5 月入住 3 晚
10/10 超赞
Charles
团体旅客
2024 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Fantastic stay!
Charles
2024 年 5 月入住 3 晚
10/10 超赞
Rleng
与家人出行
2024 年 5 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Nice location and friendly staff
Rleng
2024 年 5 月入住 3 晚
10/10 超赞
Ella
2024 年 5 月 27 日
满意:客房舒适度,清洁度
Ella
2024 年 5 月入住 3 晚
10/10 超赞
Xifan,Walnut
与配偶出行
2024 年 4 月 9 日
满意:清洁度、服务设施、住宿条件和设施
We love this hotel.
Xifan
2024 年 4 月入住 2 晚
8/10 还可以
Douglas
与家人及幼儿出行, 与家人出行
2024 年 4 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Douglas
2024 年 4 月入住 2 晚
10/10 超赞
Alanah
与家人出行
2024 年 3 月 28 日
满意:服务设施
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.
Alanah
2024 年 3 月入住 3 晚
10/10 超赞
Ana Gabriela Lopes
2024 年 3 月 28 日
满意:住宿条件和设施,清洁度
Spacious room. Friendly staff.
Ana Gabriela Lopes
2024 年 3 月入住 2 晚
10/10 超赞
Tillie
与配偶出行
2024 年 3 月 28 日
满意:清洁度、服务设施、住宿条件和设施
laundry in the room was convenient
Tillie
2024 年 3 月入住 4 晚
10/10 超赞
Molly
与家人出行
2024 年 3 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Exactly what I wanted
Molly
2024 年 3 月入住 4 晚
10/10 超赞
Xifan,Walnut
与配偶出行
2024 年 3 月 24 日
满意:住宿条件和设施,清洁度
Nice hotel . This is our second time staying in this hotel.
Xifan
2024 年 3 月入住 5 晚
10/10 超赞
Angela
与家人出行
2024 年 3 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Easy walk to historic sites and local culture.
Angela
2024 年 3 月入住 2 晚
10/10 超赞
Vilma,Winter Garden
与家人出行
2024 年 2 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Super nice hotel staff, lovely traditional accommodations, close to Yasaka Pagoda, polite taxi drivers, walking distance to bus stations and convenience stores. Our family enjoyed our stay in this hotel. We’ll definitely come back to stay here if we are in Kyoto.
Vilma
2024 年 2 月入住 1 晚
10/10 超赞
真实旅客
2024 年 1 月 24 日
满意:客房舒适度,清洁度
Great value
Close to major attractions, a little dated but comfortable and had all needs, super spacious for the area