I am a frequent visitor to the hotel. The standard of service is dropping drastically. Before this stay last month when we stayed in the same hotel, my son's room was not done at all even reminding the housekeeping. Not enough towels and toiletries in the toilet. Always have to call the room service to top up. During my recent stay this month, once upon checking in , I found that my safe deposit box in the he room was not working. Even after reporting to the housekeeping nothing was done for next four days. I had to keep my valuables in relation room. Again the same problems of not enough time of towels, toiletries and coffee tea making items. We stayed for 3 nights and 4 days. One of relative need to validate his card access everyday. Otherwise he can't enter in to his room. During my next trip I will reconsider the and might not book the same hotel. Furthermore I will not recommend this hotel to my friends and relatives. The buffet breakfast is below average and the variety of food getting lesser.
Mohamed Ikbar
於 2018 年 12 月住了 3 晚
10/10 優異
真實旅客
2018年12月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is in renovation stage. Looks like we got the room which renovated.
+ Room has good space
+ Nice swimming pool
+ Has bathup
+ Breakfast so so
+ Free parking
- access from parking building to the hotel not nice
真實旅客
於 2018 年 12 月住了 4 晚
6/10 一般
Sandra
2018年12月20日
Slitet hotell. Urusel frukost!
Sandra
於 2018 年 12 月住了 4 晚
10/10 優異
Fiedah
2018年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bear to shops and malls
Fiedah
於 2018 年 12 月住了 2 晚
10/10 優異
真實旅客
2018年11月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly
真實旅客
於 2018 年 11 月住了 3 晚
2/10 很差
Disappointed (Asian)
2018年11月12日
讚好:整潔度
不滿:職員與服務
The hotel staff checked me out when I was not in the hotel. There was a mistake in booking. I was supposed to stay for another day.
They packed my luggage and did not pack all my belongings in my luggage. 2 out of 5 missing items reported missing by me were eventually returned to me, but 3 of my items remained lost.
They reported that I checked out but I did not. Otherwise, how could the key-card still be with me? Be careful with your items.
When you were mistaken to have checked out, your belongings would be packed by the staff when you were not in the room. It's an opportunity time for your belongings to go missing because culprits are under the impression that when you return to the hotel to collect your luggage, you probably have no time to open your luggage and check all your items because you will be rushing off to the airport.
I had a very stressful stay and the hotel staff's attitude was not right. My 3 items are still missing. They said that they can't find it.
Disappointed
於 2018 年 11 月住了 1 晚
8/10 不錯
Patrick
2018年11月7日
讚好:整潔度、職員與服務和客房舒適度
Patrick
於 2018 年 11 月住了 2 晚
10/10 優異
KAORU
2018年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
最高!
最高!
KAORU
於 2018 年 10 月住了 3 晚
8/10 不錯
topex (jb)
2018年9月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hotel is under renovation...karpet, toilet, room all new...worth wit d price