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Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Kuala Lumpur City Centre

Bar (on property)
Reception hall
Outdoor pool
Living area
Breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
The price is HK$564
HK$626 total
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Bidet
Eco-friendly toiletries
Private bathroom
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Bidet
Eco-friendly toiletries
Private bathroom
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Living area

DoubleTree by Hilton Hotel Kuala Lumpur

Pool
Kids pool
Parking included
Restaurant
8.8 out of 10, Excellent, (1005)
The price is HK$469
HK$571 total
includes taxes & fees
21 Jan - 22 Jan 2025
DoubleTree by Hilton Hotel Kuala Lumpur
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About the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 9 min walk - 0.8 km
  • Petronas Twin Towers - 12 min walk - 1.0 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km
  • Petaling Street - 3 min drive - 2.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Ichiban Boshi - ‬2 min walk
  • ‪Koryori Enoshima - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Yashi-no-mi Japanese Cafe - ‬5 min walk

About this property

Novotel Kuala Lumpur City Centre

Upscale hotel near Pavilion Kuala Lumpur
Located close to Petronas Twin Towers and Kuala Lumpur Tower, Novotel Kuala Lumpur City Centre provides dry cleaning/laundry services, car hire on-site and a bar. Indulge in reflexology, a body scrub and aromatherapy at The Zen Spa, the on-site spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a health club and a business centre.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a computer station and luggage storage
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 302 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 58 for adults and MYR 29 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 6

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Does Novotel Kuala Lumpur City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on 4 Jan 2025 start from HK$563.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Kuala Lumpur City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Kuala Lumpur City Centre?

Self-parking is available for MYR 5 per stay. Limited spots are available.

What time is check-in at Novotel Kuala Lumpur City Centre?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Novotel Kuala Lumpur City Centre?

Checkout is at noon. Late checkout is available for a fee.

Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 210 per vehicle applies.

Where is Novotel Kuala Lumpur City Centre located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 9 minutes.

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 1004 reviews" "
Rating 8 - Good. 402 out of 1004 reviews" "
Rating 6 - Okay. 216 out of 1004 reviews" "
Rating 4 - Poor. 78 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 3 nights in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of KL! Second time staying and really like the price, the location and the facilities. Highly recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Willy, Singapore

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has a carpark that look like you’re in 1975. The turns are so tight it is evident through all the scratch marks on the wall. So if you’re driving an SUV , just be careful. Novotel is under Accor group and I think there are certain expectation about the hotel. But this hotel room does not have any door bell ? Lastly I think the concierge was great but I cannot say the same for the kitchen staff. It appears that because I’m a Chinese , when I request for custom omelette at the egg station, I was told to just take from those ready made. Then when I spotted a few malay asking for omelette , they were served according to what they wanted. This is the most disappointing hotel I ever stayed, we are living in 2024 and yet such petty racism service from this hotel still exist??
Stayed 3 nights in Dec 2024

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
V good
Stayed 26 nights in Oct 2024

8/10 Good

kwai hing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good. The staff are very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

thi

Stayed 6 nights in Oct 2024

8/10 Good

LEE TIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

RUJIROJ ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right in town, walking distance to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good srmtay, highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed

Not good
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We hv stayed Novtel in dubai and Thailand was best , but KL city center one is not good interms of service, food and accommodation.
Stayed 5 nights in Sep 2024

4/10 Poor

Guofang

Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Clean environment, comfortable, good location (5min walk to KL convention centre), perfect for business trip. Had all the room services i needed including iron and ironing board. Reception staff were well mannered and good customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

TAN

Business traveller
Liked: Cleanliness, staff & service
Breakfast so so. Room clean but weak shower. loud aircon noise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my stay in Malaysia, I had to stay close to the Kuala Lumpur Convention Center as I was initially in town a conference. I greatly enjoyed my stay with Novotel and have no outstanding complaints! Some of the top highlights for me were the central location, quality of the rooms and service, and cost for a four star stay! All of the staff was incredibly kind and helpful, and I found the atmosphere to be calm and professional. I would recommend this stay for your trip to Kuala Lumpur.
Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim, Khatijah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool needs to be improved on. Dining for breakfast menu could be further improved in terms of variety (same menu almost every day). Good service given and property is walkable to Pavillion.
Stayed 5 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but there is a bit of confusion with the luggage while leaving it with the staff - it takes some time for them to find and identify it. Would probably book the same hotel while staying in Kuala Lumpur.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good time there would recommend friends and relatives
Stayed 6 nights in Jul 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

6/10 Okay

Shih Wen

Liked: Cleanliness
Dine / Shop
Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024

8/10 Good

Miya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposwd to have 2 twin sized bed we indicated we were 3 people in the room but the bed can only accomodate 1. We had to push the 2 beds together but it was uncomfortable for the one in the middle. It was in the ads we can have a free futon mattress but it was not available :( but the staff were all courteous and friendly. Which is a good reason enough to stay
Stayed 4 nights in Jul 2024