Hanoi has a thousand of hotels. I truly think people should have better choices. I would not recommend people staying in this hotel.
Their English is bad . And kept ignoring my call all day .
I know this hotel would deny it but it’s true that i have never ever experienced this before.
No need to risk your travel to a bad experience. I truly believe travelers could have better choices.
真實旅客
於 2024 年 10 月住了 2 晚
8/10 不錯
Marietta B
2024年8月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Marietta B
於 2024 年 7 月住了 4 晚
8/10 不錯
Robert Lothar
商務旅客
2023年12月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Value HN old Quarter
staff is always helpful, however hotel could have more better choices for breakfast ( healthier, better coffee ) and could be going bit greener for eco reasons. but staff very helpful and friendly always.
why not arrange cooperation with GAU cafe shop across the street for coffee/pastry???
Robert Lothar
於 2023 年 11 月住了 5 晚
10/10 優異
CHUNLIANG
家人同遊
2023年11月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHUNLIANG
於 2023 年 11 月住了 3 晚
8/10 不錯
Robert Lothar
商務旅客
2023年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Value for Money with Great Location
Excellent location, nice friendly staff, buffet too few choices,
Robert Lothar
於 2023 年 10 月住了 2 晚
8/10 不錯
Chun Chuen
家人同遊
2023年4月11日
讚好:職員與服務和客房舒適度
All staff of the Hotel were friendly and considerate. They would provide services as long as they could. But the hygiene and condition of the Hotel should be improved. Their quality should not be rated 4 star hotel.
Chun Chuen
於 2023 年 4 月住了 5 晚
10/10 優異
Chun Chuen
2023年4月10日
Chun Chuen
於 2023 年 4 月住了 5 晚
10/10 優異
Siddarth
2025年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and staff and very convenient location right around the corner from the lake. It is on a busier street however and it would be best to bring earplugs or choose a room that’s not fronting onto the street if possible.
Siddarth
於 2025 年 1 月住了 3 晚
4/10 欠佳
ana
2025年1月15日
不滿:整潔度和住宿狀況
Hotel muy viejo y descuidado no volvería
ana
於 2025 年 1 月住了 3 晚
6/10 一般
Stephanie
2025年1月13日
讚好:職員與服務
不滿:設施服務和住宿狀況
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stephanie
於 2025 年 1 月住了 3 晚
6/10 一般
Anuroop (CHICAGO)
多人同遊
2025年1月11日
不滿:職員與服務和住宿狀況
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Anuroop
於 2024 年 12 月住了 2 晚
6/10 一般
Claudia
伴侶同遊
2025年1月10日
不滿:設施服務和住宿狀況
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Claudia
於 2025 年 1 月住了 4 晚
2/10 很差
Sabir
2025年1月6日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Sabir
於 2025 年 1 月住了 4 晚
4/10 欠佳
Darren
伴侶同遊
2024年12月20日
讚好:整潔度
不滿:住宿狀況
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Darren
於 2024 年 12 月住了 2 晚
8/10 不錯
Sam (Edmonton)
家人同遊
2024年12月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walkable
Sam
於 2024 年 12 月住了 2 晚
10/10 優異
Gifford
2024年12月11日
讚好:職員與服務和設施服務
Gifford
於 2024 年 11 月住了 2 晚
10/10 優異
Kai
多人同遊
2024年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Kai
於 2024 年 12 月住了 1 晚
10/10 優異
marciano
2024年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was located at the Old quartier so it was teally convenient to just step outside and grab something to drink or eat. Furthermore all of the personel were really helpful especially Ruby.
Thank you!
marciano
10/10 優異
marciano
2024年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel and good service
marciano
10/10 優異
marciano
2024年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the location and food options around here.
marciano
4/10 欠佳
Stefan
2024年11月28日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Das beste was man über dieses Hotel sagen kann ist die zentrale Lage, ansonsten sehr schmierig und abgwohnt.