Polite service but the wifi in room is not ideal.
Free breakfast is provided and the quality is acceptable
Luk
於 2019 年 6 月住了 1 晚
8/10 不錯
Kim
商務旅客
2020年1月9日
주변에 반에 야시장이 열려서 좀 시크럽네요
Kim
於 2020 年 1 月住了 1 晚
6/10 一般
Juhyang
多人同遊
2020年1月9日
不滿:整潔度、住宿狀況和客房舒適度
위치가 아주 좋았습니다!
여기에 호텔이 있다고? 라고 생각들 정도였어요.
주말에 맥주거리 가실 분에게 추천드려요
방에 드라이기 고장났었구요
금고를 쓸
Juhyang
於 2019 年 12 月住了 2 晚
4/10 欠佳
真實旅客
家人同遊
2020年1月6日
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
창문이 없는 것이야 그렇다 하더라도
가장 필요한 물이 잘 안나오니 스파 욕조가 있으면 모하나요 ㅎㅋ 암튼 마지막날엔 물이 안나와 간신히 세수하고 나왔네요
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2020年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a great place tp stay in Hanoi. This was my second time and the rooms are nice with lots of room and the showers have plenty of hot water. As a bonus, if you need a massage their masage service is great too!
真實旅客
於 2020 年 1 月住了 1 晚
2/10 很差
Wentzel
2020年1月3日
Wentzel
於 2019 年 12 月住了 1 晚
2/10 很差
Ray (San Francisco)
多人同遊
2019年12月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I arrived to find that the hotel has given away the room that I had ordered.
I was told to just use another room that was about 1/2 the price of my room without any attempt at compensation from the staff. The other choice was to go to another hotel by the same owner, which I could not have done since I was with a group. They told me the day after I could get my room.
Which would turn out to be a flat lie, they didn't have my room and also tried to give room that's less expensive than my room to me. The manager had straight up lied to my face yesterday just to get me to finish check in.
By then I had enough and just took a loss and left to go to another hotel.
Other things about this hotel:
-The water is not centrally heated you have to turn on the water heater and then use the shower
-My shower leaked everywhere
-Weird people played music loudly from another room all night my first night there
The staff was very much polite and had amazing customer service. I would definitely stay here again!
真實旅客
於 2019 年 7 月住了 3 晚
10/10 優異
真實旅客
商務旅客, 多人同遊
2019年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is excellent located in Oldqarter Hoankiem. I'm satisfied with cleaning room, hospitality, reasonable prices, etc. Especially that's good in the SPA service . Good price and professional massages. I recommend this hotel strongly!!^^
真實旅客
於 2019 年 5 月住了 1 晚
10/10 優異
원호
2019年5月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New hotel good place
New hotel clean room
Good service 아직 알려지지않은 호텔이라 조용하고 사람도 없었습니다 너무 좋은위치라 추천해요
원호
於 2019 年 4 月住了 2 晚
8/10 不錯
真實旅客
2019年5月1日
真實旅客
於 2019 年 4 月住了 1 晚
10/10 優異
真實旅客
商務旅客
2019年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The building was clean and very kind.
Also, the breakfast was delicious.