Cleanliness of the room needs improvement. The interior of the flat is a bit shabby and old fashioned. The bedrooms are not air-conditioned but with ceiling fan only. Only the living & dining area is air-conditioned. Luckily, the outdoor temperature is not that high during my stay.
A
於 2018 年 3 月住了 4 晚
6/10 一般
真實旅客
2018年2月24日
讚好:職員與服務和客房舒適度
Just average
A bit old apartment and the location is not very convenient only unless you drive.
真實旅客
於 2018 年 2 月住了 5 晚
10/10 優異
Dylan
家人同遊
2024年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place to stay!
If you have a big car you will not be able to fit in their parking and may have to park on the street (limited spaces on street)
Dylan
於 2024 年 11 月住了 3 晚
6/10 一般
Tini
多人同遊
2024年10月20日
Not enough items in kitchen for amount of people staying. No plastic glasses and plates so that you could take something into pool area. Sofas and some chairs were broken and kitchen and most things very dated and could do with a refresh.
Rooftop pool is lovely, but need some shade up on the roof.
Tini
於 2024 年 10 月住了 3 晚
6/10 一般
Punya Prasad
親子同遊
2024年10月16日
不滿:整潔度和住宿狀況
The matress were not of good quality. No air conditioning at rooms. Not up to 4 star standard as it claims.
Punya Prasad
於 2024 年 10 月住了 4 晚
10/10 優異
Timothy
家人同遊, 伴侶同遊, 多人同遊
2024年10月14日
讚好:整潔度、設施服務和住宿狀況
Friendly staff an very safe place to stay
Timothy
於 2024 年 10 月住了 5 晚
10/10 優異
Louise
家人同遊
2024年10月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family holiday .
It was a great resort it has everything you needed pools tennis court games room gym and a great little coffee shop at front of it and across the road from the water and parks .
Louise
於 2024 年 9 月住了 4 晚
8/10 不錯
Alan
家人同遊
2024年9月29日
不滿:整潔度、職員與服務和住宿狀況
The beds were comfortable and had fresh sheets etc. but that was the main saving grace.
The general cleanliness was quite poor. There was a stick vacuum provided but the battery was flat and we couldn't find a charger. -we are 76 years old so we weren't capable of using the dustpan and brush on the floor.
There were 5 coffee and 5 tea sachets provided for a 5 day / 4 night stay. Tuff luck if you both like tea of coffee. We did ask for more but they never came!
There were clothes left by a previous occupier in a draw and a cardboard tube (from wrapping paper?) - clearly unseen by the cleaners!
We can only assume that "if it breaks, get rid of it". Curtain tracks in the bedroom, roller blinds in the bathrooms - all missing with clear signs on the original fixing hole remaining.
A door on the upper kitchen cupboards clearly broken.
The cleaner needs to look at the skirting behind the front door (absolutely filthy) and under the beds of the 2nd bedroom (empty bottles left by previous occupiers).
Maybe go mad and return the dining table chairs and the outdoor setting chair to their rightful place?
We did't use much of the pots and pans etc. in the kitchen - what we did use we washed BEFORE and AFTER use!
An information folder would also be handy on how to operate the appliances etc. in the apartment.
Alan
於 2024 年 9 月住了 4 晚
6/10 一般
Richard
家人同遊
2024年9月26日
不滿:整潔度和住宿狀況
Great spot just a shame about the cleaning looked to have been rushed and the bathrooms still had previous occupants hair all over the floor. Unsafe queen bed that rolled away from under you whenever you sat on it.
Richard
於 2024 年 9 月住了 4 晚
8/10 不錯
Cassandra
2024年9月24日
讚好:整潔度、職員與服務和住宿狀況
Cassandra
於 2024 年 9 月住了 5 晚
4/10 欠佳
Sophia
家人同遊
2024年9月18日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Room 5C was dirty, as we opened the door it smelt like dust. The washing machine had mould and dirt around the opening, the cushions on the couch and beds had stains on them, the cutlery was dirty. We left the balcony door open for a few hours while we did our usual shop for our stay on top of buying some cleaning products to wipe, clean the place down and wash the dishes/ cutlery that we would use. The washing machine we did not use at all which was disappointing.
Sophia
於 2024 年 9 月住了 3 晚
10/10 優異
Francis
2024年8月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Francis
於 2024 年 7 月住了 3 晚
8/10 不錯
James
2024年7月30日
讚好:職員與服務
Stayed in 3F ,good position and views.
Unit needs a spruce up,small bedroom fan noisy and coming adrift from the light.Vacuum cleaner smelt of mould when operated and .arm fitting loose.
Beds need to be moved and vacuumed underneath
James
於 2024 年 7 月住了 7 晚
10/10 優異
Mick
商務旅客
2024年5月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay, awesome location. The only issue was the carpark location. The allocated spot was as far as possible from the the room.
Mick
於 2024 年 5 月住了 5 晚
10/10 優異
Penina
家人同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the roof top pool and spa.
Penina
於 2024 年 4 月住了 3 晚
8/10 不錯
Robyn
2024年4月28日
Robyn
於 2024 年 4 月住了 3 晚
6/10 一般
Roberto
家人同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good but not happy with the insects coming in due to no screen protectors. Also while we were there we killed 3 big cockroaches.
Roberto
於 2024 年 3 月住了 4 晚
8/10 不錯
Samuel
親子同遊
2024年4月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.
Samuel
於 2024 年 4 月住了 5 晚
6/10 一般
Lloyd
2024年4月18日
不滿:整潔度
Lloyd
於 2024 年 4 月住了 5 晚
6/10 一般
Danielle
家人同遊
2024年3月27日
不滿:整潔度、職員與服務和住宿狀況
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.
Danielle
於 2024 年 3 月住了 5 晚
6/10 一般
Brad
2024年2月28日
Brad
於 2024 年 2 月住了 7 晚
10/10 優異
kevin
伴侶同遊
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
From check in to residents to parking was all excellent
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no.
If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room.
We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy.
DONT STAY HERE!