「A lovely hostel with welcoming staff. Clean and comfortable. Nice to have tea and milk available.
The female dorm I was in had a lovely old fashioned fireplace and historic feel.」
「Very comfortable rooms, great breakfast and the owners kindly took our wet jackets and boots to get them dry. Many others ataying near by had no boot drying facilities,
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「Not sure they react to what's booked with Expedia etc but after hiccup. It was alright and breakfast is free. Free tea and Internet. Beds were good enough and showers were good. Next to by byker station also, the area ain't up market but the hostel is cheap and serves a purpose,」
「All in all nice little cottage for a couple and good as was pet friendly to go up Durham to visit our son up uni and take our dog to see him too. Cottage was nice a little place although i think the tv was slightly too high on wall. As we arrived there were 3 plumbing vans parked outside so had to park out side another cottage for bout hour n half till they moved their vans after going in pub at front of cottages before parking own car then outside our own cottage. During our stay all else in...
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."
