When we found it it was closed, there was a adresse but not a direktion and no mobilnetwork, why did there not put up a map so we would have know where to go. no good for sure.
Tim
於 2024 年 9 月住了 2 晚
2/10 很差
Donna
2024年9月6日
This property was closed and we were never notified of it.
Donna
於 2024 年 9 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2024年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grand Staircase tijdelijk gesloten ivm waterschade
Grand SC had waterschade en kon geen gasten herbergen. Vooraf helaas geen melding gekregen. Op de deur hing een brief met uitleg en dat we verplaatst waren naar Red Ledges in Tropic. Verblijf was verder prima, conform rating.
真實旅客
於 2024 年 8 月住了 1 晚
8/10 不錯
Junichiro (St Louis)
家人同遊
2024年8月5日
讚好:整潔度、職員與服務和設施服務
Reception was very kind and friendly, and breakfast was nice. Only downside was the room key as the keys didn’t work many times and we had to go to the reception to reset the keys.
Junichiro
於 2024 年 7 月住了 2 晚
2/10 很差
natalie (WASHINGTON)
2024年7月13日
不滿:整潔度、職員與服務和住宿狀況
natalie
於 2024 年 7 月住了 1 晚
6/10 一般
Linda
家人同遊
2024年7月13日
讚好:職員與服務
The location is great, but the drain in the tub/shower needs to be unclogged we was standing in a couple inches of water.
Linda
於 2024 年 7 月住了 1 晚
2/10 很差
Lorraine
2024年6月18日
This property is no longer in business. We were quite surprised that we were allowed to book here to begin with, even more surprised that we not notified that it is no longer open. Thankfully there was a note on the door directing us to another hotel. Expedia needs to remove this hotel from its list of options.
Lorraine
於 2024 年 6 月住了 2 晚
2/10 很差
Patricia
2024年6月11日
Patricia
於 2024 年 6 月住了 2 晚
2/10 很差
Dieter
2024年6月9日
不滿:整潔度、設施服務和住宿狀況
I booked the Grand staircase Inn. When I arrived there was a note at the door that they are having maintenance problems and the Hotel is closed, my booking moved to Red Ledges. This property is in a bad shape ,dirty per se, also the room.
I would definitely have expected an upfront information and a choice. The way GSI looks this maintenance is not finished in a long time so upfront information would definitely have been possible .
I got the impression they deliberately didn't inform people to move them to the the Red Ledges which would not have happened if anyone had a choice .
Dieter
於 2024 年 6 月住了 1 晚
2/10 很差
Thao
2024年6月9日
Thao
於 2024 年 6 月住了 1 晚
4/10 欠佳
Glenn
2024年6月2日
Glenn
於 2024 年 5 月住了 3 晚
6/10 一般
eric
2024年6月1日
eric
於 2024 年 5 月住了 1 晚
2/10 很差
Hao
2024年5月27日
Hao
於 2024 年 5 月住了 1 晚
2/10 很差
Matthew
2024年5月24日
讚好:整潔度和職員與服務
不滿:住宿狀況
No longer open; was routed to another hotel up the road. Reservation worked and the room was fine (expected quality or slightly above what I expected when I booked). Just need to pull down this property for reservations until it’s re-opened.
Matthew
於 2024 年 5 月住了 1 晚
10/10 優異
Elijus
2024年5月20日
讚好:整潔度和住宿狀況
Nice quiet stay near national parks
Elijus
於 2024 年 5 月住了 1 晚
2/10 很差
Achim
伴侶同遊
2024年5月19日
Die Unterkunt hat geschlossen und wir wurden über eine Umbuchung nicht informiert - sowas geht nicht. An der Tür stand ein Schild, das wir wieder 5 Meilen in die Richtung, aus der wir gekommen waren zurückfahren sollten, da aus Maintance Gründen derzeit geschlossen ist und unser Zimmer in Tropic / Red Ledges wäre- hat zumindest gestimmt und es gab keine Komplikatioen vor Ort.
Achim
於 2024 年 5 月住了 1 晚
2/10 很差
Shaylyn
2024年5月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
THIS PROPERTY IS A SCAM....NOT OPEN FOR BUSINESS. THEY TOOK MY MONEY IN JANUARY BUT HAVE BEEN CLOSED SINCE LAST SUMMER, AS I WAS INFORMED BY THE NEAREST HOTEL DOWN THE ROAD
Shaylyn
於 2024 年 5 月住了 1 晚
6/10 一般
Ken
伴侶同遊
2024年5月18日
讚好:職員與服務
不滿:整潔度和住宿狀況
The concierge was excellent.
The Grand Starcase Inn was closed due to plumbing problems.
We were transferred to a sister inn that could use some cleaning in the rooms.
Ken
於 2024 年 5 月住了 1 晚
2/10 很差
charlotte
2024年5月17日
不滿:整潔度、職員與服務、設施服務和住宿狀況
When we got to the property there was a sign on the door saying there were maintenence issues and they were closed. They booked us in a place 6 miles away. Why are you even listing this place if it is closed?
charlotte
於 2024 年 5 月住了 1 晚
2/10 很差
Patrick (Bradenton)
2024年5月11日
We got to the property this afternoon and found the motel closed due to broken water pipes. Eve tentatively this happened a few weeks ago. We WERE NOT NOTIFIED BY EXPEDIA.There was a note on the door directing us back to the next town to another motel, which is very nice. Expedia this is your second screw up this week. Will not use you anymore.
Patrick
於 2024 年 5 月住了 1 晚
10/10 優異
George (New York)
2024年5月9日
讚好:整潔度、職員與服務和住宿狀況
As expected, no surprises
George
於 2024 年 4 月住了 1 晚
2/10 很差
Barbara
多人同遊
2024年4月30日
The hotel was closed, there was a sign on the door directing us to a hotel further away. The check in at the new hotel was confused and lengthy but the was friendly.