clean,but old. The carpet seems new. Bathroom had been renovated. When I went into the roo,you could smell a old hotel odour. Price was not that expensive,overall I rated 65 out of 100.
qixuan
於 2024 年 2 月住了 2 晚
2/10 很差
KWI FUNG
家人同遊
2023年10月19日
讚好:職員與服務
不滿:整潔度和客房舒適度
The Room smell really bad, sure is someone been vomit before because we check in at a late time around 9p.m cause of our flight delay, so we didnt bother to change, but it was a really bad experience.
KWI FUNG
於 2023 年 10 月住了 1 晚
10/10 優異
Sasha
伴侶同遊
2024年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the third time I have stayed at the Arden and this was my favourite. It’s a lovely friendly hotel and I made use of the spa facilities this time round. Clean and cosy room. Very accommodating at reception throughout.
The service in the restaurant for dinner was excellent and our waitress was very friendly.
Breakfast was plentiful too. I had a double room but was very comfortable and had everything I needed. It’s only 5 mins drive from Birmingham International station and always close to the venues I need to attend to for work. Will definitely be returning when I’m next in the area. One of the most cost effective hotels in the area , whilst still delivery great quality service.
Sasha
於 2024 年 11 月住了 1 晚
10/10 優異
Andrew
伴侶同遊
2024年11月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the second time I’ve stayed here. The rooms are a good size and have everything you need. Dining is good and varied. Bar is very reasonably priced and the staff are friendly and efficient. Will definitely stay again
Andrew
於 2024 年 11 月住了 1 晚
10/10 優異
Ava
2024年11月16日
Ava
於 2024 年 7 月住了 1 晚
10/10 優異
Steve
伴侶同遊
2024年11月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very handy for the NEC, only a 10 minute walk, good to beat the queue in the car park!😀
Steve
於 2024 年 11 月住了 1 晚
10/10 優異
James
多人同遊
2024年11月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great access for NEC. Staff were delightful.
James
於 2024 年 11 月住了 1 晚
10/10 優異
Fay
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Fay
於 2024 年 11 月住了 1 晚
10/10 優異
Kevin
2024年11月10日
讚好:整潔度、職員與服務和住宿狀況
10 minute walk to the NEC.
Kevin
於 2024 年 11 月住了 1 晚
8/10 不錯
Ian
2024年11月9日
Ian
於 2024 年 10 月住了 2 晚
10/10 優異
Garth
伴侶同遊
2024年11月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our go to hotel when attending the NE, friendly, helpful staff, nice food, comfortable beds.
Garth
於 2024 年 11 月住了 1 晚
6/10 一般
Wendy
2024年11月3日
讚好:職員與服務
不滿:住宿狀況
Wendy
於 2024 年 10 月住了 2 晚
8/10 不錯
Jason
伴侶同遊
2024年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is located within touching distance of Birmingham Airport, free onsite parking for guests. The room was clean and comfortable, although it lacked any information regarding hotel facilities or a menu for room service. The bath did not have a plug, I guess this was for environmental reasons.
The spa/leisure club was a nice touch, male changing rooms are rather small though with little room to change/dry off.
The bed was very comfortable and had soft pillows.
Jason
於 2024 年 10 月住了 1 晚
8/10 不錯
Menan
2024年10月30日
Menan
於 2024 年 10 月住了 1 晚
10/10 優異
Emilyn
家人同遊
2024年10月25日
讚好:職員與服務、設施服務和住宿狀況
It was a lovely hotel with very welcoming and friendly staff. The leisure centre was lovely and had everything we needed. Breakfast was good and the food was delicious. We had a lovely time. Excellent for accessibility
Emilyn
於 2024 年 10 月住了 1 晚
10/10 優異
David
2024年10月24日
讚好:設施服務
Well presented , clean , the bar is very nice and serves good food
David
於 2024 年 10 月住了 1 晚
8/10 不錯
Isobel
2024年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the Arden are amazing, especially the breakfast staff. The food is really good, and very good value for money.
Extra milk for your room is usually available at reception, the pool is lovely and the hot tub very relaxing!
The staff had put a non slip mat in the shower for me, plenty of towels too.
Wifi good, and room quiet despite having the windows open all night.
Taxi good value too, £7.50 almost to the door of the nec halls.
Breakfast as always was amazing, poached and fried eggs cooked to order.
The only gripe i have is no cover on the mattress or the pillows. Other than that, a lovely stay.
Isobel
於 2024 年 10 月住了 1 晚
10/10 優異
Shaun
伴侶同遊
2024年10月20日
讚好:整潔度、職員與服務和住宿狀況
Very helpful professional staff food top kotch
Shaun
於 2024 年 10 月住了 1 晚
2/10 很差
HARMENDRASINGH
商務旅客
2024年10月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Staff behaviour is very rude. They do not have house keeping services after 6.00PM, so you have to clean your room yourself
HARMENDRASINGH
於 2024 年 10 月住了 2 晚
10/10 優異
Jackie
2024年10月19日
Jackie
於 2024 年 9 月住了 1 晚
6/10 一般
Steffen
商務旅客
2024年10月18日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Sehr, sehr dreckig. Kein gutes Preis- Leistungsverhältnis. Ich war zum Glück nur eine Nacht dort.
Steffen
於 2024 年 10 月住了 1 晚
6/10 一般
Steve
伴侶同遊
2024年10月18日
Sliding wooden bathroom door poor fit and clunky sliding mechanism- very dated. Bathroom would benefit from upgrading. Otherwise fairly pleasant with good helpful staff and convenient location for NEC or rail station.
Steve
於 2024 年 10 月住了 2 晚
2/10 很差
Genty
家人同遊
2024年10月18日
不滿:整潔度
When we got to property, there were dirty beds and all would not look properly. I’m still waiting for a refund from the hotel.