凤凰 3 星级酒店, HK$271 起

“Nice area with a shopping mall next door and connected to hotel. Most are local brands but lots of dining option. Check in reception is a bit disappointing. Two girls attending the checkin counter don't even looked up and greet me or acknowledge my being standing there waiting to be checked in. Just working on their keyboard. I am sure they know I was standing there waiting. After a minute or do, another staff ( from a back office?) greeted me and asked if she can help me with anything. If……

“First off, the address is wrong. It directs you to JOMO hotel in another town that is not Fenghuang. We got in late at night and had to spend an hour sorting this out with our Taxi driver’s help. The hotel is right next to a nightclub so the music is blasting in your room. Don’t expect to get any sleep because it’s so loud that it almost feels like you are sleeping in a nightclub. This is not a 3.5 star hotel. I’m not sure how it got this rating. This definitely feels like a 1 star motel.……

“Property was situated within easy walking distance of the river, what I didn’t like is the fact they had no record of me booking this hotel through you so after traveling for 12 hours I had to try to make the person behind the desc understand who couldn’t speak English that I booked it at the price advertised ( fortunately I printed a copy off ) and not what they were trying to charge me”