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Europe Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Europe Hotel & Spa

Bar (on property)
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Breakfast and dinner served
Minibar, in-room safe, desk, soundproofing

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
The price is HK$2,831
HK$3,009 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Hairdryer
Bathrobes
Minibar
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Hairdryer
Bathrobes
Minibar
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Suite

Minibar, in-room safe, desk, soundproofing

Panoramic Suite

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Minibar
Wardrobe
Desk
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room

Minibar, in-room safe, desk, soundproofing

Design Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Minibar
Wardrobe
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

Minibar, in-room safe, desk, soundproofing

Design Double Room, Mountain View

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Minibar
Wardrobe
Desk
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed, Mountain View

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Minibar
Wardrobe
Desk
  • 516 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Superior Family Room

Minibar, in-room safe, desk, soundproofing

Design Superior Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Minibar
Wardrobe
Desk
  • 516 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (661)
The price is HK$1,848
HK$1,989 total
includes taxes & fees
5 Dec - 6 Dec
Alpenhotel Fleurs de Zermatt
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About the area

Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Zermatt-Furi Gondola - 11 min walk - 0.9 km
  • Zermatt Visitor Center - 11 min walk - 1.0 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 11 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Brown Cow - pub - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬5 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Europe Hotel & Spa

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Europe Hotel & Spa. Treat yourself to a body treatment, a hot stone massage or a facial at the on-site spa. The on-site restaurant offers breakfast and dinner. In addition to an arcade/games room and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • A round-trip airport shuttle (surcharge), free newspapers and a lift
  • Tour/ticket information, concierge services and a front desk safe
  • Luggage storage, massage treatment rooms and smoke-free property
Room features
All guest rooms at Europe Hotel & Spa offer comforts, such as dressing gowns, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Baths or showers, free toiletries and hairdryers
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Frequently asked questions

Does Europe Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Europe Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Europe Hotel & Spa on 2 Dec 2024 start from HK$2,830.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Europe Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Europe Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Europe Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Europe Hotel & Spa?

Checkout is at noon.

Does Europe Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Europe Hotel & Spa located?

Situated in Zermatt, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 11 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 12 minutes.

Europe Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 298 out of 380 reviews" "
Rating 8 - Good. 71 out of 380 reviews" "
Rating 6 - Okay. 7 out of 380 reviews" "
Rating 4 - Poor. 2 out of 380 reviews" "
Rating 2 - Terrible. 2 out of 380 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kamil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

TRACY

Liked: Staff & service, property conditions & facilities
Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lok Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Beautiful room
My family
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Murtaza, Davie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience."
Stayed 4 nights in Jun 2024

10/10 Excellent

Go

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated. Nice view of Matterhorn from breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast! Rooms were nice, but one of the reasons we booked here with the higher prices was the spa. It was not very extensive and is open only limited hours, where it doesn’t leave you much time to get a bit to eat after check in, and then use the spa. Disappointed in the hours of the spa. Open until at least 9pm would be helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!
It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
Stayed 2 nights in Aug 2023

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Farid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Highly recommended ❤️😃🙏
Stayed 3 nights in Aug 2023

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
Stayed 1 night in Aug 2023

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel with the Best View & Amazing Staff!!
Stayed 2 nights in Jul 2023

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items.
Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas, TALLAHASSEE

Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing hotel and we opted for the mountain view which had the best view of the Matterhorn - especially at night. Obviously this depends on whether its clear or not. The hotel staff were very friendly and helpful.
Stayed 1 night in Oct 2022

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Nurulhana

Stayed 4 nights in Dec 2021

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Our stay at Europe Hotel and Spa was beyond our expectations. All do the staff were incredibly knowledgeable and helpful, always going out of their way to make sure our stay was great. The rooms were large, modern and comfortable and the bed was extremely comfortable. The bar area downstairs was also very cozy and the drinks were great!
Stayed 3 nights in Dec 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three words. A Ma Zing 😄😍🇨🇭
Stayed 1 night in Nov 2021

8/10 Good

Shan, Longmeadow

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean hotel. Renovated room with contemporary settings. Helpful and friendly front desk. Very good breakfast with lots of fruits. The only thing is that VIP benefits promised were omitted
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2021