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"Impeccable service. Room was clean and comfortable "

"Love the staff. They tried their best to speak English, and are extremely friendly. We got a few things from the souvenir shop, which was great to bring as gifts for friends and family. The room was spacious. I book a remodeled room but the bathroom seemed a bit outdated. The food was fine for what they had. The relaxation room was great with free ice cream, soda and tea. Overall I am satisfied with my stay."

"The property was clean, the room was a decent size, and the breakfast buffet was delicious. The view from the restaurant is nice too. Would definitely recommend this hotel. "

"I missed checking in because I did not catch the shinkansen. Nevertheless, when I called to try to cancel, the lady at the other end of the line was extremely helpful and did her best to provide the best service. Although cancellation was not possible because it was done through Expedia (who by the way was not responsive at all), they offered to accommodate us the next morning to eat breakfast and stay in the room until checkout time st 11AM."

"Quite tranquil clean overall a good stay "

"Excellent service and very good breakfast! Close to JR station"

"Convenient location surrounded by a lot of shops. "

"Good!"

"great"