Hilton Hotels Xitang hotels

"Overall it’s a good hotel. Need more options for food."

"My stay at Shanghai Wonderland was an amazing experience. The food tasted amazing, the property was extremely well managed and the nightly events were excellent. The part that I mostly enjoyed during my stay however was the amazing staff who were all extremely polite and friendly. Especially Betty Wang and Sandy Lin, who explained to me the various things I could do around the property and told me all about the delicious foods I could eat at the hotel. Also, I would like to mention how Betty showed me around the property, told me all about the foods and what they were if I didn't know and even taught me how to use chopsticks better!!! Betty truly helped me with everything I needed and was honestly my best friend at the hotel. Thank you for an amazing experience and an amazing stay!"

"Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work... After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C? Seriously?"