We have gone through VRBO to book our vacations for many years. I have never had to write a bad review, but this place was extremely dirty. Upon arrival, the first thing I noticed were the stains all over the carpet, and then the smashed up potato chips all over the living room floor. So it was not vacuumed before we arrived. The refrigerator had crumbs, and lettuce leaves inside. The microwave had food splattered all over the inside, and the inside of the door was smeared with food, not sure if it was an attempt to clean. The master bedroom had Nerds candy spilled on the floor, empty soap wrappers on the bathroom floor from the people who were there before us, and neither of the toilets had been cleaned for quite some time. The toilets both had a black ring around the inside. I reached out to Vacasa as soon as we saw the condition of our room. They didn't get back with us until the next day. They apologized, "We're sorry that the cleanliness of the home was not as you had expected". Then five days later they sent me a text, and refunded me $84.00 for my inconvenience. I would definitely not recommend staying here.