Very elegant, spacious and clean hotel room. Our room was facing the lake. Very beautiful view in the moring and when sun set. The hotel resturant is very good. We enjoyed a pleasant dinner there.
XIA
於 2019 年 10 月住了 1 晚
10/10 優異
Winston
伴侶同遊
2025 年 4 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Let me start by saying thank you to the whole team for making our recent stay so incredible. We were with you last week Wednesday - Friday. We were put in one of the upper level rooms with a partial view of the lake and it was a fantastic room. From our very first interaction with security at the gate, to checking in with David who was excellent, and all of our interactions whilst we were with you, we had a lovely time. We also booked Thermal journey and a treatment each which we had on the Thursday, the spa was equally as impressive. We also had the pleasure of meeting Puppy Holly (and Tim) which was one of my fiancés highlights. Special mention to Mel in the Winander bar who was lovely and we had several conversations with.
Winston
於 2025 年 4 月住了 2 晚
6/10 一般
Evie
2025 年 4 月 1 日
讚好:整潔度和職員與服務
Evie
於 2025 年 3 月住了 1 晚
10/10 優異
David
伴侶同遊
2025 年 3 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
2nd visit. Still 10/10. Staff fantastic.
David
於 2025 年 3 月住了 2 晚
4/10 欠佳
DEAN
家人同遊
2025 年 2 月 25 日
不滿:職員與服務
Service is poor and staff don’t care. No coffee at breakfast machine broken but one in the lounge was working only yards away so made to pay. Don’t get fooled by facilities. You can only use them a specific times. 7.30-10 am and 5.30 8.30pm. Rip off
DEAN
於 2025 年 2 月住了 2 晚
2/10 很差
Joe
2025 年 2 月 18 日
不滿:職員與服務
Joe
於 2025 年 2 月住了 2 晚
10/10 優異
Marcus
2025 年 1 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Marcus
於 2025 年 1 月住了 2 晚
2/10 很差
Rachel
2024 年 12 月 30 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Rachel
於 2024 年 12 月住了 1 晚
6/10 一般
Des
2024 年 12 月 19 日
Des
於 2024 年 12 月住了 2 晚
10/10 優異
Adam
2024 年 12 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Great place to relax
Adam
於 2024 年 11 月住了 1 晚
10/10 優異
Stuart (Carlisle)
2024 年 12 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Stuart
於 2024 年 11 月住了 2 晚
4/10 欠佳
Samantha
2024 年 11 月 24 日
The room we had was not worth the cost what so ever. The room was very old fashioned. We also checked out a day early and the staff didn’t ask us if there was an issue or anything. Over priced
Samantha
於 2024 年 11 月住了 2 晚
10/10 優異
Emily
2024 年 11 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Emily
於 2024 年 11 月住了 2 晚
8/10 不錯
Ashley
2024 年 11 月 12 日
Ashley
於 2024 年 11 月住了 1 晚
10/10 優異
Daniel
伴侶同遊
2024 年 11 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed in the Winander Club, room 888 which was excellent. The hotel and grounds are beautiful and well maintained. The staff were very helpful and friendly and we had our own reception area which was quick. Our room as on the top floor with only one other room. We had a really comfortable bed, bath in main room, good. Size bathroom with nice products and complimentary sweets. But by far the best selling point is the room balcony with amazing views of lake Windermere. Nothing better than sitting have a morning tea / coffee looking at the lake and fells in the cool morning air.
Ultimately we can't fault this hotel and our going to look to make it out base to celebrate our wedding anniversary every year.
Our only suggestion would be for there to be outside towels to dry off plastic balcony furniture and perhaps blankets so you can spend more time enjoying the outside room space as there are no heaters.
Daniel
於 2024 年 11 月住了 1 晚
10/10 優異
Alarna
2024 年 11 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alarna
於 2024 年 10 月住了 1 晚
10/10 優異
David
2024 年 11 月 1 日
David
於 2024 年 10 月住了 1 晚
10/10 優異
Paul
2024 年 10 月 30 日
Paul
於 2024 年 10 月住了 2 晚
10/10 優異
John
伴侶同遊
2024 年 10 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful scenery
Staff very friendly and happy to help
John
於 2024 年 10 月住了 2 晚
10/10 優異
Simon
2024 年 10 月 26 日
Simon
於 2024 年 10 月住了 4 晚
8/10 不錯
Sa
2024 年 10 月 25 日
讚好:整潔度、職員與服務和客房舒適度
Sa
於 2024 年 8 月住了 4 晚
10/10 優異
Andrew
2024 年 10 月 22 日
Andrew
於 2024 年 9 月住了 2 晚
6/10 一般
peter
2024 年 10 月 20 日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Great hotel, shame about the room.
Spa weekend was amazing and throughly enjoyed.
However the night in the hotel was terrible. Room was loud from all directions. Banging and trolleys as well as people through the corridors. Also the room was too hot with no fan or aircon. However the window opened fully, this was directly onto a pathed walkway outside so again was noisy and not secure as anyone could have entered the room through an open window. If you get room 312 I would go and ask for a different one !
peter
於 2024 年 10 月住了 2 晚
10/10 優異
Nigel
多人同遊
2024 年 10 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent facilities and the staff were so friendly and attentive (very well trained). Portion sizes in the restaurants were extremely generous. Definitely worth a try
Nigel
於 2024 年 10 月住了 2 晚
2/10 很差
真實旅客
家人同遊
2024 年 10 月 16 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Not great
The view from our room was the only positive for our stay, although what they don't show you in the photos is that the hazel room (I think that's what we had) is actually above the main road so you hear & see all the cars going by from beneath your balcony. We had breakfast in the room both mornings, and both days the cooked food was freezing cold! The scrambled eggs were also a little grey looking, very odd. We ended up having to have an earlier lunch out both days as we were still hungry due to not being able to eat the cold cooked breakfasts (there was also an £8.50 charge per day for it to be delivered), the staff also weren't very friendly or approachable, when walking past they didn't look up & smile or say hello like we've been used to in other hotels, they just seemed unhappy like they didn't really want to be there! Such a shame as we were really looking forward to our stay, but it left us feeling disheartened & not wanting to return