6/10 Okay
Keith L.
21 Oct 2024
Disliked: Cleanliness
28 Steps!
28 steps to get to the condo. Very awkward getting the key from the lockbox. The condo was not clean when we arrived at 4pm. Bed was not made and trash was full, bathroom and kitchen was dirty.
We left to go to the beach hoping the cleaning person was running late. We arrived back at the condo at 6 pm and found it the same as we left. We then called the owner and told him the situation and requested our money back. He said give him 10 minutes to get the cleaning person. We waited about 15 minutes and he called back informing us someone would come clean the place. Another 15 minutes there was a knock on the door.
Holli the cleaning lady was very nice and she apologized for the condition of the rental. It seems there was a miscommunication from the owner regarding the date. Anyway, she worked like crazy cleaning. She even got down on her hands and knees scrubbing the bathroom and kitchen floors. She was so good and personable we forgot about the incident. Holli and my wife just hit it off. She even ran down those 28 steps to our car to retrieve items we forgot. She gave her cell number to my wife so we could call her at checkout to help us carry items down to the car.
The condo was nice but not for the older folks like us.
Those 28 steps ….
Keith L.
Stayed 4 nights in Oct 2024