Very old hotel, room condition is not good. TV is not working. Only location is good to go to Harbour.
Man Fung
2024 年 8 月入住 1 晚
10/10 超赞
Tsui Hoi
2024 年 2 月 27 日
Tsui Hoi
2024 年 2 月入住 1 晚
8/10 还可以
YEE LAM
2023 年 3 月 21 日
YEE LAM
2023 年 3 月入住 1 晚
10/10 超赞
John,Cottesloe
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an older hotel, but well maintained. My room was small, but perfectly good for one person. It might be a bit tight for two people, but probably OK. Bathroom had been remodelled and was modern and well equipped. The bed was very comfortable. They are remodelling the bar currently, but the small bar was very nice and opened out onto a nice veranda overlooking the harbour and with views of the Whitby Abbey on the other side. The dining room is large and very lovely. Good breakfast included with my booking. The location is fantastic, with waterfront location and terrific views. Definitely would stay here again.
John
2025 年 4 月入住 1 晚
6/10 一般
Kate
与配偶出行
2025 年 4 月 8 日
Handy for a visit to Whitby - very central and great views. Some of the rooms are a bit tired looking. Our bathroom has a full length window which overlooked thesin street and basically had a film on the window to make it opaque - the blind wasn't big enough to fit the whole window. So you feel a bit exposed when you're in there with the light on.
The fire alarm also went off in the middle of the night during our stay. Most guests were stood outside the hotel for quite some time. A handful of guests and staff members were inside. The fire brigade were called out and 30 minutes later the people stood inside the hotel foyer started to go back to their rooms. There was no communication with any of the guests outside - no staff member came out to speak to the guests or to check everyone was ok. No one appeared to be in control of the situation and guests who had followed the hotels own evacuation procedure were just left outside in the cold. Noone took a register to ensure all guests were present. I wouldn't like to have been staying there had there been a real file - the hotel procedures didn't appear to be very robust.
Kate
2025 年 1 月入住 2 晚
10/10 超赞
Claire
与配偶出行
2025 年 4 月 6 日
满意:清洁度、服务设施、住宿条件和设施
.
Claire
2025 年 4 月入住 2 晚
10/10 超赞
Alan
与家人出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice and clean hotel the staff are very friendly and helpful would definitely come back again
Alan
2025 年 3 月入住 3 晚
8/10 还可以
Julie
团体旅客
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food excellent. Staff very helpful. Accomodating. Friendly.
Currently renovating and looking fabulouse. Dinning room and food exquiset.
Lift is definatly being installed this year.
Julie
2025 年 3 月入住 3 晚
10/10 超赞
Suzanne
团体旅客
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施
Fantastic location, reception staff very helpful especially Hannah who went above and beyond to sort a booking out I’d done through a 3rd party with the wrong date. Hotel very comfortable and warm.
Suzanne
2025 年 3 月入住 1 晚
10/10 超赞
Michael
带宠物出行, 团体旅客
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Some renovations going on
Michael
2025 年 3 月入住 2 晚
6/10 一般
john
2025 年 3 月 24 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
john
2025 年 3 月入住 2 晚
10/10 超赞
James Douglas
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
James Douglas
2025 年 3 月入住 2 晚
10/10 超赞
James Douglas
2025 年 3 月 22 日
满意:住宿条件和设施,服务设施
Friendly and helpful staff 👍 excellent facilities and excellent clean modern room with large TV
James Douglas
2025 年 3 月入住 1 晚
4/10 很差
John
2025 年 3 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
Stay not too bad. Room small but clean. Had 300 pounds and purse with all documents in. In a a 3 hour. Time limit from 6 to 9 pm. Got t be someone with a key. Very upsetting will not go again 😞
John
2025 年 3 月入住 1 晚
10/10 超赞
Stephen
2025 年 3 月 21 日
满意:服务设施
The staff were extremely polite and helpful. The location of The Royal Hotel was perfect, and although parts of the hotel were being renovated, there was no obvious disruption for the guests.
Stephen
2025 年 3 月入住 3 晚
10/10 超赞
Keeley
2025 年 3 月 19 日
Lovely hotel the staff were amazing especially Phil behind the bar although the hotel is being refurbished it caused the minimum inconvenience however if you have mobility issues at the moment the lift is not in service so bear that in mind when booking
Keeley
2025 年 3 月入住 3 晚
10/10 超赞
shirley
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Very good in about 3 years time it will be wonderful lots of upgrades at the moment only thing i didn't like was the lift was not working on 2nd floor but still 3 flights of stairs. If it had said on website i wouldn't have gone this time.
shirley
2025 年 3 月入住 2 晚
4/10 很差
Jon
2025 年 3 月 17 日
满意:清洁度
不满意:住宿条件和设施
Jon
2025 年 3 月入住 1 晚
8/10 还可以
Chris
带宠物出行, 与配偶出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Great location, our room had been refurbished recently to a very high standard. Ongoing refurbishing was underway around the hotel. Very helpful staff.
Chris
2025 年 3 月入住 1 晚
8/10 还可以
martin
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施
The property is undergoing an upgrade but still very nice and the restaurant was lovely staff very friendly and helpful.
Although I did pay for an upgrade room so my elderly mother could be on the ground floor as the lift is out of order and although the room was nice there was scaffolding in front of the window and they where dirty so achieved the ground floor bit bit the view was spoilt.
martin
2025 年 3 月入住 1 晚
10/10 超赞
Philip
团体旅客
2025 年 3 月 12 日
满意:员工和服务,清洁度
Stunning views.
Philip
2025 年 3 月入住 2 晚
10/10 超赞
Stephen
2025 年 3 月 11 日
Stephen
2025 年 2 月入住 2 晚
4/10 很差
Jacqueline
与配偶出行
2025 年 3 月 10 日
满意:住宿条件和设施,清洁度
Not having a lift, walking up & down stairs they was elderly people with sticks using stairs very unacceptable some staff abit ignorant
Jacqueline
2025 年 3 月入住 2 晚
8/10 还可以
Valerie
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Valerie
2025 年 2 月入住 2 晚
10/10 超赞
Natalie
与家人出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay. Warm clean quiet room. Easy access into Whitby main area. Sea view.