Upon arrival we discovered the reception isn't manned and there is no one on site at all. We had to phone to check in and was then told it was an extra $15 for parking and they also required a $100 deposit even though we had already booked and paid online. None of this was mentioned when I made the booking online. After we finally got sorted and had the key for the room, it was immediate disappointment. I wasn't expecting anything grand for $80 a night but I do expect clean. The room was nothing like the pictures used online. Upon entering we noticed a lot of fruit flies, the walls were dirty, the curtains had something on them, possibly food, and the toilet hadn't been cleaned properly.There was no working light in the bathroom, the mini fridge has been left open/seals were broken and the ice box had frozen over, so the carpet underneath the fridge was wet. We were left 2 bath towels and a bath mat, no hand towels or wash cloths. There were no soap bars or bottle of shampoo/condition, the soap dispenser in the shower was empty. A jug and coffee/tea/sugar was provided, however the coffee mugs were dirty and there was one dessert spoon, no other utensils. The bed spread had a big stain right in the middle, the sheets and pillow slips were clean thankfully. The bed was on a base with wheels and kept moving away from the wall, underneath the bed was disgusting with dirty socks, rubbish and dust. Unsure of regulations but there was also no smoke detector in the room itself.
