10/10 Excellent
Sarat Chandra
Travelled with family and small children
25 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overview:
We are a family of four from India, with two kids (6 years old and 7 months old). Our trip took place in November 2024, and the main reason for staying at this resort was our safari in Yala National Park.
We traveled from Nuwara Eliya (Nanu Oya) to Ella by train, which took about 3.5 hours. Then, we drove for about 2.5 hours to reach DoubleTree by Hilton. Apart from ultra-luxury resorts like Wild Coast Tented Lodges and Uga Chena Huts, DoubleTree by Hilton offered a comfortable and luxurious stay. Another Hilton property is located inside Yala National Park but is more expensive.
Location:
Rating: 10/10
The resort is spacious and quiet, offering a peaceful environment. The surrounding lake is serene, perfect for meditation or relaxation on one of the patios. The swimming pool is large, clean, and includes a bar, though they don’t provide tubes, which would have been ideal for kids. However, there is a separate pool for children.
The area is not a city, so it’s recommended to include meals with your stay. The resort also features a club-like area offering hookah, drinks, a big screen, pool, and a karaoke room. This property is very kid-friendly. Being located near the Yala forest, it’s natural to encounter insects, but the housekeeping staff are friendly and quick to help if any are found in the room.
Room Cleanliness:10/10
View from Room: 9/10
Washroom: 10/10
Food Quality:
Variety: 10/10
Taste: 10/10
Staff and Service: 8.5/10
Ambiance: 10/10
Seating: 10/10
Sarat Chandra
Stayed 2 nights in Nov 2024